Apollo De Jesus
Maricopa,AZ
Summary
Operations leader for multi-site service construction restoration and maintenance, responsible for budget control, labor pricing, and customer delivery. Achieved up to $70M in P&L results. Implemented process and operational systems to strengthen safety, quality, and consistent service outcomes.
Overview
12
12
years of professional experience
Work History
General Manager
Landmark Aquatic
Pflugerville, TX
08.2025 - Current
- Own a $25M P&L and leading 60 employees across Construction, Service, Pool Cleaning, Renovation, and Restoration operations.
- Drove profitability through effective budgeting, labor management, pricing strategy, vendor negotiations, and operational controls.
- Established standardized operating processes, safety programs, and performance-accountability systems, improved operational efficiency by 18%.
- Managed competing priorities in field labor, production capacity, customer commitments, quality, safety, and financial performance to ensure seamless operations.
- Reduced service complaints by 25% through stronger service execution, customer follow-through, and team accountability.
- Oversaw pool operations for commercial and residential properties, ensuring service quality and customer satisfaction.
General Manager
Marshall Insulation (Installed Building Products)
Tempe, AZ
07.2020 - 08.2025
- Directed a $60M$70M P&L and 120+ employees across Commercial & Residential Insulation, Multifamily, and Custom Restoration operations.
- Led multiple operating locations and teams, optimizing production, labor capacity, customer commitments, purchasing, quality, and financial performance.
- Negotiated key customer and vendor agreements that expanded market share and improved profit margins by 10%.
- Standardized processes using Lean management principles, improving productivity by 22% and reducing material waste by 15%.
- Managed operations across multiple sites, ensuring coordinated efforts and operational efficiency.
- Strengthened Phoenix-market operations through five years of direct leadership in Tempe, enhancing local market insights.
- Built leadership bench strength and succession plans, promoting 8 internal leaders into senior roles.
Branch Manager
Berridge Manufacturing
Fontana, CA
04.2017 - 07.2020
- Managed $5M P&L and 10 employees in roofing and custom sheet-metal fabrication and installation.
- Enhanced workflow and quality-control processes, boosting production accuracy by 20%.
- Cultivated vendor relationships and streamlined internal processes, cutting supply-chain delays by 15%.
- Enforced safety and compliance standards, resulting in zero OSHA recordable incidents during tenure.
- Roofing & Custom Sheet Metal
General Manager
Whataburger
San Antonio, TX
08.2014 - 04.2017
- Managed a $4M P&L and 50 employees in a high-volume, 24-hour operation.
- Oversaw 24-hour food operations to ensure timely service and quality standards.
- Streamlined operating processes, achieving 12% reduction in waste and enhanced labor productivity.
- Ensured operational compliance across shifts, enhancing consistency, efficiency, and accountability.
- Developed employee training and performance tracking programs to elevate customer service execution.
Education
MBA - Business, Minor in Finance
University of Phoenix
Tempe, AZ05-2020
BBA -
University of Texas At San Antonio
San Antonio, TX12-2010
Skills
- P&L & Financial Leadership
- P&L management
- Budgeting and forecasting
- Revenue and margin management
- Cost control Margin improvement Pricing Purchasing Vendor negotiations Revenue growth
- Operational efficiency
- Operational Excellence
- Process improvement
- Field Operations
- Multi-site operations
- Field operations coordination
- Safety management OSHA compliance Quality control Risk mitigation Operational accountability
- People & Leadership
- Leadership development
- Talent management
- Client relationship management Service quality Account growth Market expansion Customer relationships Sales/operations alignment
- Vendor relationship management
- Safety management OSHA compliance Quality control Risk mitigation Operational accountability
Personal Information
- Title: General Manager | Operations Executive | Multi-Site Leader
- Availability: Currently Local & Available
PHOENIX MARKET ADVANTAGE
Currently based in the Phoenix Metro Area and local to the market, with five years of prior General Manager experience in Tempe. Experienced leading a large Arizona operation, building local customer and vendor relationships, developing leaders, and managing complex field operations in the Phoenix market.
TARGET LEADERSHIP OPPORTUNITIES
- General Manager Regional Operations Manager Director of Operations Senior Operations Manager Multi-Site Operations Leader
- Industry fit: Home services field service construction restoration commercial services manufacturing facilities installation distribution other operationally intensive businesses
PHOENIX METRO LOCAL STATUS
Currently living in the Phoenix Metro Area, Arizona, and available for local opportunities. No relocation from another state is required. Experienced Arizona General Manager with five years of direct operating leadership in Tempe and ready to engage with Phoenix-area employers, teams, and customers.
Timeline
General Manager
Landmark Aquatic
08.2025 - Current
General Manager
Marshall Insulation (Installed Building Products)
07.2020 - 08.2025
Branch Manager
Berridge Manufacturing
04.2017 - 07.2020
General Manager
Whataburger
08.2014 - 04.2017
MBA - Business, Minor in Finance
University of Phoenix
BBA -
University of Texas At San Antonio