Summary
Overview
Work History
Education
Skills
Timeline
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Apollo Williams

Des Moines,IA

Summary

Dynamic Lead Sales Associate at Dollar General with proven expertise in retail operations and cash handling. Consistently achieved sales targets through persuasive techniques and effective communication. Skilled in training and coaching, fostering a motivated team environment. Committed to maintaining high standards of store presentation and customer satisfaction. CPR certified, ensuring safety and well-being.

Experienced with customer relationship management, team leadership, and sales strategies. Utilizes effective communication to drive sales and build lasting customer relationships. Track record of achieving sales targets and enhancing team performance.

Developed critical thinking and collaboration skills in fast-paced academic environment. Seeking to transition into new field, leveraging strengths in research and project management. Prepared to contribute to team-oriented setting with focus on continuous improvement and innovation.

Overview

1
1
year of professional experience

Work History

Lead Sales Associate

Dollar General
09.2024 - 01.2025
  • Handled cash register operations and customer transactions to process payments.
  • Resolved customer issues promptly, ensuring satisfaction and loyalty.
  • Processed and stocked merchandise in accordance with store standards.
  • Contributed towards improving overall store ambience by maintaining a clean and organized work environment.
  • Maintained store visual standards by setting up window and interior displays to merchandising guidelines.
  • Managed inventory effectively, minimizing stock-outs and overstock situations.
  • Trained, coached, and mentored new sales associates for maximum performance.
  • Achieved monthly sales targets consistently by employing persuasive selling techniques tailored to each customer''s unique needs.
  • Demonstrated effective communication skills when presenting sales pitches, addressing concerns, or negotiating deals with clients.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.

Housekeeper

Residence Inn By Marriot
08.2023 - 05.2024
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Maintained a spotless environment for guests through diligent daily housekeeping tasks.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Ensured all rooms met hotel cleanliness standards by conducting regular inspections and addressing any issues promptly.

Education

High School Diploma -

Woodward
Woodward, IA
05.2023

Skills

  • Retail store operations
  • Cash handling
  • Opening and closing procedures
  • CPR certified
  • First aid
  • Safety training
  • Task delegation
  • Self-awareness
  • Coaching techniques
  • Empathy development

Timeline

Lead Sales Associate

Dollar General
09.2024 - 01.2025

Housekeeper

Residence Inn By Marriot
08.2023 - 05.2024

High School Diploma -

Woodward

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