Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

April Allen

Cybersecurity
Augusta,GA
April Allen

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level data analysis position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

4
years of professional experience

Work History

Garden City
Augusta, GA

Food Service Worker
04.2023 - Current

Job overview

  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
  • Compiled recipe ingredients and prepared for cooks by washing, cutting, or measuring food items.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
  • Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
  • Set up and broke down food service lines quickly to maintain service flow.
  • Operated dishwashing and sanitizing equipment according to manufacturer instructions.
  • Monitored food quality and freshness throughout day.
  • Developed and maintained positive relationships with customers to enhance service.
  • Cross-trained in other kitchen positions to support staff and meet customer needs and demands.
  • Distributed food to waiters and waitresses to serve to customers.
  • Adjusted food preparation methods in accordance with customer requests.
  • Greeted customers and answered inquiries regarding menu items and specials.
  • Utilized POS system to receive and process food and beverage orders.
  • Cleaned and organized kitchen, dining and service areas.
  • Kept register accurate through correct billing, payment processing, and cash management practices.

T-Mobile
Augusta, GA

Help Desk Technician
01.2020 - 02.2022

Job overview

  • Configured hardware, devices, and software to set up work stations for employees.
  • Provided Tier 1 IT support to non-technical internal users through desk side support services.
  • Explained technical information in clear terms to non-technical individuals to promote better understanding.
  • Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
  • Researched product and issue resolution tactics to address customer concerns.
  • Explained technical information in clear terms to promote better understanding for non-technical users.
  • Identified potential sales and cross-selling opportunities and informed supervisor.
  • Provided on-call support for critical issues related to Software.
  • Configured hardware and granted system permissions to new employees.

Ryder
Augusta, GA

Material Handler
02.2022 - Current

Job overview

  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.
  • Proven ability to develop and implement creative solutions to complex problems.
  • Passionate about learning and committed to continual improvement.
  • Worked flexible hours across night, weekend and holiday shifts.
  • Demonstrated creativity and resourcefulness through the development of innovative solutions.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.

Education

Augusta Technical College
Augusta, GA

Bachelor Of Computer Science from Cyber Operations And Warfare
09.2023 - Current

University Overview

  • Continuing education in cybersecurity
  • TikTok internship May 27, 2024 through August 16th 2024

Skills

Designing security controls

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Timeline

Augusta Technical College

Bachelor Of Computer Science from Cyber Operations And Warfare
09.2023 - Current

Food Service Worker

Garden City
04.2023 - Current

Material Handler

Ryder
02.2022 - Current

Help Desk Technician

T-Mobile
01.2020 - 02.2022

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April AllenCybersecurity