Hi, I’m
April Allen
Cybersecurity
Augusta,GA
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level data analysis position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
4
years of professional experience
Work History
Garden CityAugusta, GA
Food Service Worker
04.2023 - Current
Job overview
- Made food according to standard recipes with requested changes for customer satisfaction.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Compiled recipe ingredients and prepared for cooks by washing, cutting, or measuring food items.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Set up and broke down food service lines quickly to maintain service flow.
- Operated dishwashing and sanitizing equipment according to manufacturer instructions.
- Monitored food quality and freshness throughout day.
- Developed and maintained positive relationships with customers to enhance service.
- Cross-trained in other kitchen positions to support staff and meet customer needs and demands.
- Distributed food to waiters and waitresses to serve to customers.
- Adjusted food preparation methods in accordance with customer requests.
- Greeted customers and answered inquiries regarding menu items and specials.
- Utilized POS system to receive and process food and beverage orders.
- Cleaned and organized kitchen, dining and service areas.
- Kept register accurate through correct billing, payment processing, and cash management practices.
T-Mobile Augusta, GA
Help Desk Technician
01.2020 - 02.2022
Job overview
- Configured hardware, devices, and software to set up work stations for employees.
- Provided Tier 1 IT support to non-technical internal users through desk side support services.
- Explained technical information in clear terms to non-technical individuals to promote better understanding.
- Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
- Researched product and issue resolution tactics to address customer concerns.
- Explained technical information in clear terms to promote better understanding for non-technical users.
- Identified potential sales and cross-selling opportunities and informed supervisor.
- Provided on-call support for critical issues related to Software.
- Configured hardware and granted system permissions to new employees.
RyderAugusta, GA
Material Handler
02.2022 - Current
Job overview
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Proven ability to develop and implement creative solutions to complex problems.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend and holiday shifts.
- Demonstrated creativity and resourcefulness through the development of innovative solutions.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
Education
Augusta Technical CollegeAugusta, GA
Bachelor Of Computer Science from Cyber Operations And Warfare
09.2023 - Current
University Overview
- Continuing education in cybersecurity
- TikTok internship May 27, 2024 through August 16th 2024
Skills
Designing security controls
Data security
Developing security plans
Nagios monitoring software
Symantec Endpoint Protection
Flexible and Adaptable
Google Workspace
Maintenance and Repair
Excellent Communication
Active Listening
Critical Thinking
Interpersonal Communication
Problem-Solving
Decision-Making
Qualys Cloud Platform
Microsoft Hyper-V Server
Implementing security programs
Leet Code
Timeline
Augusta Technical College
Bachelor Of Computer Science from Cyber Operations And Warfare
09.2023 - Current
Food Service Worker
Garden City
04.2023 - Current
Material Handler
Ryder
02.2022 - Current
Help Desk Technician
T-Mobile
01.2020 - 02.2022