April Atkins
Ashford,WV
Summary
Dynamic server with a strong work ethic and exceptional customer service skills honed at Cracker Barrel. Expert in guest engagement and hospitality, adept at managing multiple tables while ensuring a memorable dining experience. Proficient in point of sale operations, consistently resolving customer concerns to maintain positive relationships.
Overview
18
18
years of professional experience
Work History
Server
Cracker Barrel
Charleston, WV
08.2004 - 09.2022
- Provided excellent customer service by promptly taking and delivering food orders.
- Assisted in maintaining cleanliness and organization of dining area and kitchen.
- Supported management by following established safety and sanitation procedures.
- Engaged with customers to enhance their dining experience through attentive service.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Education
Sherman High School
Seth, WV06.1992
Skills
- Strong work ethic
- Exceptional customer service
- Guest engagement
- Hospitality service expertise
- Point of sale operation
- Tableside etiquette
Timeline
Server
Cracker Barrel
08.2004 - 09.2022
Sherman High School