April Atkins
Ashford,WV
Summary
Dynamic server with a strong work ethic and exceptional customer service skills honed at Cracker Barrel. Expert in guest engagement and hospitality, adept at managing multiple tables while ensuring a memorable dining experience. Proficient in point of sale operations, consistently resolving customer concerns to maintain positive relationships.
Overview
18
18
years of professional experience
Work History
Server
Cracker Barrel
08.2004 - 09.2022
- Provided excellent customer service by promptly taking and delivering food orders.
- Assisted in maintaining cleanliness and organization of dining area and kitchen.
- Supported management by following established safety and sanitation procedures.
- Engaged with customers to enhance their dining experience through attentive service.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Education
Sherman High School
Seth, WV06.1992
Skills
- Strong work ethic
- Exceptional customer service
- Guest engagement
- Hospitality service expertise
- Point of sale operation
- Tableside etiquette
Timeline
Server
Cracker Barrel
08.2004 - 09.2022
Sherman High School
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