April Awe
New Baltimore,MI
Summary
An energetic, highly resourceful, detail oriented manager with over 15 years experience delivering strong leadership, customer service and administrative skills in a restaurant setting. Looking to branch out from restaurants and bring my administrative skills to a company in need. Reputation as a loyal, fast learner, self directed professional. Strong planner and problem solver who easily adapts to change. Self-motivated to achieve peak job performance and meet aggressive business objectives. Proficient in MS Office and various scheduling programs. Posses well-developed interpersonal skills and the ability to motivate and direct others in a supportive team environment. Willing to accept responsibilities beyond immediate job duties and take on special projects.
Overview
30
30
years of professional experience
Work History
General Manager
McDonald's
Macomb Twp, MI
05.2005 - Current
Managing a high volume restaurant and improving all controllable costs thereby maximizing financial performance. Over saw department and swing managers to ensure quality, service and cleanliness what a number one priority during all business hours. Accountable for budgeting, cost control, payroll, general accounting and full profit and loss. Maintained expenses below budget through accurate planning, waste reduction, purchasing and cost-effective operating procedures. Effective hiring and training of 10 managers and 65 crew people. Developed unique add on to programs to our already great training program. Maintained low turnover levels while managing cost of labor. Member of the profit pillar team along with the Market Share pillar team in which we would work with 23 other restaurants to help bring optimal results to all.
Office Manager
DION
Marysville, MI
02.2005 - 09.2005
Responsible for organizing and coordinating administrative duties on a daily basis. Designing filing system and used range of office software, including email, spreadsheets and databases to ensure efficient running office. Arranged meetings and appointments for staff. Obtained names and telephone numbers of potential customers while also responding to telephone calls of potential customers. Developed different sales scripts in order to help reach different target areas and a larger range of customers.
Crew, Swing Manager, Assistant Manager, General Manager
McDonald's
New Baltimore, MI
06.1996 - 02.2005
Education
Associate of Arts - General Studies
Macomb Community College Center Campus
Skills
- Microsoft Office
- Time Management
- Adaptability
- Attention to Detail
- General Ledger Accounting
- Inventory Systems
- Computer Proficiency
- Organizational Skills
Affiliations
Former member of WLNManager of the Month award 2010
Timeline
General Manager
McDonald's
05.2005 - Current
Office Manager
DION
02.2005 - 09.2005
Crew, Swing Manager, Assistant Manager, General Manager
McDonald's
06.1996 - 02.2005
Associate of Arts - General Studies
Macomb Community College Center Campus