April Baldwin
North Las Vegas,NV
Summary
Accomplished passenger safety management professional with extensive experience at Sprint Airlines, specializing in passenger support and emergency response. Proven track record in roles ranging from Flight Attendant to Crew Travel Agent, effectively facilitating seamless travel experiences. Expertise in preflight briefings and amenities distribution has consistently resulted in high levels of passenger satisfaction and safety.
Overview
26
26
years of professional experience
Work History
Flight Attendant
Sprint Airlines - Harry Reid International Airport
Las Vegas, Nv.
01.2023 - Current
- Briefed passengers on crucial safety protocols during departure and arrival.
- Helped passengers store carry-on luggage overhead.
- Ensured high-quality in-flight dining experience.
- Ensured passenger comfort through continuous monitoring of the cabin setting.
- Provided assistance in response to in-flight medical situations.
- Guided passengers on deplaning procedures.
- Resolved passenger concerns during the flight with prompt, professional service.
Back Office Administrator
Sprouts Farmers Market Inc, Grocery
North Las Vegas, Nv.
03.2022 - 01.2023
- Welcomed customers and provided information on back office services.
- Compiled weekly reports to monitor back-office performance.
- Assisted with onboarding new employees by providing training on back-office procedures.
Crew Travel Agent - Air/Hotel Reservations Agent
Princess Cruise Lines Ltd.
Valencia, Ca.
01.1999 - 06.2020
- Coordinated transportation to and from domestic and international ports.
- Ensured timely and accurate payment processing.
- Managed records for invoicing and conducted thorough cost assessments.
- Ensured seamless travel through meticulous planning.
Education
Some College (No Degree) - Hospitality Management
College of The Canyons
Valencia, CASkills
- Passenger safety management
- Passenger support
- Preflight briefings
- Amenities distribution
- Medical intervention
- Ticket verification
Timeline
Flight Attendant
Sprint Airlines - Harry Reid International Airport
01.2023 - Current
Back Office Administrator
Sprouts Farmers Market Inc, Grocery
03.2022 - 01.2023
Crew Travel Agent - Air/Hotel Reservations Agent
Princess Cruise Lines Ltd.
01.1999 - 06.2020
Some College (No Degree) - Hospitality Management
College of The Canyons
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