April Barahona Martinez
Santa Clarita,CA
Summary
Dynamic professional with a proven track record at Walmart, excelling in customer service and order coordination. Skilled in verifying order accuracy and inventory management, I thrive in fast-paced environments. My ability to collaborate with teams and implement efficient processes has consistently enhanced customer satisfaction and operational efficiency.
Overview
7
7
years of professional experience
Work History
Online Personal Shopper
Walmart
Lancaster , CA
12.2022 - 12.2023
- Shopped customer's chosen items, verified replacement items, selected freshest fruit, produce, and meat, and delivered groceries on time to vehicle.
- Assisted teammates with daily tasks during peak periods.
- Scanned items when pulling from shelves to update system stock information.
- Completed pickup and shopping orders for customers within local area.
- Implemented procedures for processing returns or refunds due to incorrect items ordered by customers.
Manager
Jamaba Juice
Palmdale
02.2021 - 11.2022
- Created monthly reports for senior management summarizing operational performance metrics.
- Cleaned and sanitized juicer, containers, and food preparation areas.
- Ordered fresh produce as needed for daily juice production.
- Maintained accurate records of all juices prepared each day.
- Kept up with customer orders while maintaining product safety standards.
Receptionist
Larys Salon
Lancaste , CA
01.2023 - 11.2023
- Greeted visitors and provided them with assistance.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Scheduled appointments for clients, customers, and other visitors.
- Performed data entry tasks into various computer systems accurately and promptly.
Barista Shift Supervisor
Great Awakening
Lancaster , CA
03.2017 - 01.2021
- Supervised and trained new baristas on all aspects of the job, including beverage preparation techniques, customer service protocols, cash handling procedures, and safety regulations.
- Monitored stock levels of coffee beans, syrups, cups, lids, and other supplies needed for operation.
- Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
- Operated cash registers to process customer payments.
Education
High School Diploma -
Lancaster Baptist High School
Lancaster 05-2018
Some College (No Degree) -
Antelope Valley College
Lancaster, CASkills
- Customer service expertise
- Verifying Order Accuracy
- Planning and Organization
- Documentation And Reporting
- Decision-Making
- Order coordination
- Inventory management
- Team collaboration
Languages
Spanish
Professional
Timeline
Receptionist
Larys Salon
01.2023 - 11.2023
Online Personal Shopper
Walmart
12.2022 - 12.2023
Manager
Jamaba Juice
02.2021 - 11.2022
Barista Shift Supervisor
Great Awakening
03.2017 - 01.2021
High School Diploma -
Lancaster Baptist High School
Some College (No Degree) -
Antelope Valley College
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