April Beedon
North Liberty
Summary
Dependable server with experience and success in providing fast and friendly service. Quick learner and capable of handling peak hours as well as staying focused during stressful periods. Flexible and adaptable as well as highly anticipatory of customer needs.
Overview
8
8
years of professional experience
Work History
Server and Manager
Thai Spice
08.2024 - Current
- Bussed and reset tables to keep dining room and work areas clean
- Explained menu items and suggested appropriate options for food allergy concerns
- Often worked peak periods alone when short staffed
- Created schedule for front of house staff
- Led training shifts for all new employees
- Maintained friendly relationships with customers, many of whom are regulars
- Served an extensive menu (45 items with variations) containing many dishes customers are often not familiar with
Cashier/Customer Service/Barista
Prairie Lights
08.2022 - 12.2024
- Process customers purchases on Wordstock computers while maintaining upkeep of the front of the store
- Take customer calls and place orders for products that are being requested
- Bagged, boxed, or gift-wrapped sold merchandise per customer's request
- Attend to any customer complaints or requests quickly and efficiently
- Occasionally worked in upstairs cafe when short staffed, barista skills limited but some experience
Nurse Assistant
University Of Iowa Hospitals And Clinics
01.2023 - 10.2023
- Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
- Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
- Helped patients effectively manage routine bathing, grooming, and other hygiene needs.
- Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
Food Runner / Server Assistant
BASH
06.2018 - 01.2021
- Prepared, dressed, served, and cleaned up food at various events, including weddings
- Had hands on experience with nearly all aspects of the food industry, including customer service and serving
- Often worked while short staffed and made do with available resources
Education
Bachelor of Arts - English And Creative Writing
University of Iowa
Iowa City05.2024
High School Diploma -
Valley High School
West Des Moines, IA05.2021
Skills
- Quick to learn and engage with a menu
- Fast in high stress hours
- Customer service skills and maintaining relationships with regulars
- Multitasking (experience with shifts where serving, and taking and packing orders are all my responsibility)
- Table resetting
- Safe food handling
Timeline
Server and Manager
Thai Spice
08.2024 - Current
Nurse Assistant
University Of Iowa Hospitals And Clinics
01.2023 - 10.2023
Cashier/Customer Service/Barista
Prairie Lights
08.2022 - 12.2024
Food Runner / Server Assistant
BASH
06.2018 - 01.2021
High School Diploma -
Valley High School
Bachelor of Arts - English And Creative Writing
University of Iowa