Summary
Overview
Work History
Education
Skills
Timeline
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Helio Higor De Freitas

Largo,FL

Summary

Server with 11+ years of experience in food preparation and service, and a certificate in Food Handling and Safety (ServSafe). Possesses a keen knowledge of beverages, entrees, and responsibilities of a successful restauranteur. Aiming to leverage my knowledge to effectively perform a server position at your restaurant.

Overview

11
11
years of professional experience

Work History

Server Manager

Venetian Moon
06.2015 - 07.2024
  • Troubleshot complex technical issues effectively, reducing resolution time significantly while maintaining customer satisfaction levels
  • Served and Recommended entrees and cocktails from menu with 30+ meals and 60+ martinis
  • Completed daily procedure checklist and communicated changes to servers and kitchen staff.
  • Handled guest complaints in positively and offered appreciation tokens to build customer loyalty.

Chef

The Wardhurst Restaurant
02.2013 - 11.2019
  • Trained kitchen staff to perform various preparation tasks under pressure.
  • Reduced food waste with strategic menu planning and inventory control techniques.
  • Prepared meals from scratch using authentic, popular recipes to generate repeat business.

Line Cook

Venetian Moon
08.2013 - 06.2015
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
  • Prepared and cooked full course meals based on restaurant recipes and specifications.

Education

High School Diploma -

Dom Pio De Freitas
Joinville, Brazil
12.2012

Skills

  • Aloha & Open Table Computer Systems
  • Professional Appearance & Demeanor
  • Quick Menu Memorization
  • Extensive Allergy Knowledge
  • Ability to assist coworkers during peak hours
  • Effective Organization & Time Management
  • Food and Beverage Service Expertise
  • Ability to Multitask
  • Trilingual: English, Portuguese(fluently), Spanish (intermediate)

Timeline

Server Manager

Venetian Moon
06.2015 - 07.2024

Line Cook

Venetian Moon
08.2013 - 06.2015

Chef

The Wardhurst Restaurant
02.2013 - 11.2019

High School Diploma -

Dom Pio De Freitas

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Helio Higor De Freitas