APRIL BROCK

Managed daily concession activities to optimize inventory levels and maintain cost efficiency.

Ensure exceptional guest experiences by maintaining high service and quality standards.

Oversaw recruitment, hiring, and training processes to build a skilled workforce. Cultivated team growth through mentorship and professional development programs.

Developed and executed film schedules to maximize revenue generation.

Oversaw inventory control processes and COGS management efforts to drive profitability and minimize operational waste.

• Placed new inventory orders and oversaw correct restocking procedures to maintain operational output.
• Managed store cash intake with high accuracy and prepared daily bank deposits.
• Ensured that customer service standards were met or exceeded at all times.
• Managed daily operations of the store, including scheduling and supervising staff.
• Prepared weekly schedules for staff members based on their availability.

• Performed preventive maintenance on all projectors to ensure optimal operation..
• Scheduled preventative maintenance visits from vendors as needed.
• Worked closely with GM to get approval for high cost repairs such as new HVAC units.
• Created spreadsheets to track cost of repairs as well as inspection due dates.
• Ensured all features ran smoothly with appropriate ads and trailers.

• Training, coaching, and corrective action when needed to develop all team members to be cross-trained in all areas for the best customer service.
• All opening and closing procedures, money handling, and nightly, weekly, and monthly reports.
• Continually look for ways to prevent inventory loss, cut payroll, and increase per cap.
• Coordinated with High Hopes for Autism to provide a sensory friendly atmosphere for the enjoyment of everyone.