SETH MARTIN
Monroe,GA
Summary
Loyal, hard-working, ambitious, candidate; looking for new challenges to conquer in a new field. A seasoned professional in general and operations management with comprehensive experience leading teams, optimizing processes, and implementing cost-effective strategies. Skilled in strategic planning, staff development, and operational efficiency, consistently improving workflow and reducing costs. Proven track record of enhancing overall business performance through effective leadership and innovative problem-solving.
Overview
28
28
years of professional experience
1
1
Certification
Work History
General Manager
Bulldog Tire Co./Tire Discounters Inc.
Snellville, GA
01.2019 - Current
- Customer Service Representative,
- Employee dispatching, Human Resources, Customer Appointment Scheduling, Employee Scheduling, Employee retention
- accounts payable, accounts receivable, budget planning
- Maintained relationships with vendors to obtain the best pricing on supplies and materials.
- Directed or coordinated financial or budget activities to fund operations and maximize investments.
- Structured HR consulting services to support clients during organizational developments and changes.
- Directed safety operations and maintained clean work environment to adhere to FDA and OSHA requirements.
- Developed and implemented operational strategies to improve efficiency, reduce costs, and maximize customer satisfaction.
- Tracked monthly sales to generate reports for business development planning.
- Complied with company policies and government regulations to prevent and detect rule violations and protect organization from fines and lawsuits.
- Administered employee discipline through verbal and written warnings.
- Formed and sustained strategic relationships with clients.
- Created a positive work environment by developing team building activities that encouraged collaboration among departments.
- Supervised employees through planning, assignments, and direction.
- Provided guidance and support to subordinate managers in order to foster an atmosphere of cooperation throughout the organization.
- Coordinated training activities for employees to ensure compliance with company policies and procedures.
- Analyzed market trends to inform business decisions and strategies.
- Site maintenance and housekeeping
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Service Writer
Stone Mountain Volkswagen
Stone Mountain, GA
01.2017 - 01.2019
- Customer Service Representative, handled all customer concerns and complaints, particularly third party concerns and coordination; including vehicle loaning and rental, body work and paint repair, detailing, customization and washing
- Handled standard customer service concerns such as repair coordination, part ordering, and personnel assignment
Store Manager
Firestone Complete Auto Care
Savannah, GA
01.2011 - 01.2017
- Have served over 5 years as assistant manager/manager, tackling every obstacle put before me
- Had over $43,000 in sales for November 2016 (Comparatively, the next highest in sales were $34,000), while being responsible for all bills, inventory, scheduling, customer satisfaction issues, and opening the store daily
- Have had hiring/firing responsibilities, account management, and store maintenance duties as required
Salesman/Service Writer
Sears
Valdosta, GA
01.2006 - 01.2011
- Product and service salesman, consistently lead salesperson, also in control of overstock, inventory location, product assembly, and display set-up
Inventory Manager
NAPA Auto Parts
, GA
01.2001 - 01.2006
- Supervised stock room maintenance, layout planning, and product merchandising.
- Developed, implemented and maintained inventory control systems to ensure accurate record keeping.
- Reviewed inventory stocking levels and helped coordinated return or transfer of excess inventory.
- Organized and cleaned backroom and equipment to improve operations.
- Managed relationships with third-party logistics providers to ensure efficient inventory handling and storage.
- Received, checked-in and stocked merchandise throughout store, helped maintain store inventory levels and assisted with orderliness and cleanliness of sales floor and stock room.
- Resolved issues related to receiving errors such as incorrect quantities or missing items.
- Set up and maintained accurate item master data in the inventory management system.
Inventory Control Manager
Maax Inc.
01.2001 - 12.2001
- In control of purchasing building materials and operational supplies for bath and shower manufacturing
Parts Associate
Albany Tractor Co./John Deere
Albany, GA
01.1997 - 01.2001
- Parts associate, OSHA certified forklift and crane operator
Education
Bachelor of Arts - Sociology
Valdosta State University
01.2011
Skills
- Safety Training Management
- Efficient Learner
- Advanced Technical Skills
- Payroll
- Scheduling
- Inventory management
- Accounts Payable
- Hiring
- Conflict Resolution
- Dependable
- Loyal
- Goal-oriented
- Excellent communication skills
- Hard-Working
- Employee scheduling
- Budget planning
- Vendor management
- Financial analysis
- Policy compliance
- Customer relationship management
- Team building
- Employee training
- Conflict resolution
- Safety operations
- Team training and development
- Vendor partnerships
- Customer retention
- Account management
- Troubleshooting expertise
- Sound judgment
- Employee development
- Problem resolution
- Recruitment
Accomplishments
Worked in management/customer service/inventory and parts distribution my entire adult career, with a focus on policy and administration.
2024 Tire Discounters Manager of the Year finalist
References
- Scott Fannin, General Manager, Crown Automotive, 770-364-7632
- Kala Quibidoux, HR Specialist, 229-834-3935
- Ed Martin, Commercial Equipment Manager, Flint Equipment/ Albany Tractor, 229-894-2008
Certification
- ASE certification, Electric Vehicles
- OSHA certified crane and forklift operator
Affiliations
- Solving cold case murders
- landscaping
- home improvement
- automotive building and customizing
Timeline
General Manager
Bulldog Tire Co./Tire Discounters Inc.
01.2019 - Current
Service Writer
Stone Mountain Volkswagen
01.2017 - 01.2019
Store Manager
Firestone Complete Auto Care
01.2011 - 01.2017
Salesman/Service Writer
Sears
01.2006 - 01.2011
Inventory Manager
NAPA Auto Parts
01.2001 - 01.2006
Inventory Control Manager
Maax Inc.
01.2001 - 12.2001
Parts Associate
Albany Tractor Co./John Deere
01.1997 - 01.2001
Bachelor of Arts - Sociology
Valdosta State University
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