April Brown
Fort Worth,TX
Summary
Experienced with customer relationship, ensuring high levels of customer satisfaction and retention. Track record of effectively collaborating with team members to achieve sales objectives and maintain positive store environment.
Overview
5
5
years of professional experience
Work History
Patient Dining Associate
Encompass Health Rehabilitation Hospital
Wichita Falls, TX
12.2022 - 06.2024
- Delivered exceptional dining service, ensuring customer satisfaction and timely meal delivery.
- Trained new dining associates.
- Coordinated with food preparation staff for time plating.
- Demonstrated extensive knowledge of menu offerings, providing personalized recommendations to guests.
- Answered customer questions about food and beverage items and assisted with menu selections.
Customer Service Representative
Walmart
Wichita Falls, TX
03.2021 - 10.2022
- Resolved customer inquiries through effective communication and problem-solving skills.
- Handled cash transactions efficiently while adhering to company cash handling policies.
- Maintained calm demeanor and professionally managed issues in busy situations.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Receptionist
Rolling Plains Management
Wichita Falls, TX
03.2019 - 10.2020
- Maintained office supplies inventory, ensuring cost-effective purchasing while minimizing waste through careful tracking.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered phone promptly and directed incoming calls to correct offices.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
Education
GED -
Wichita Falls Old High
Wichita Falls, TXSkills
- Excellent customer service
- Strong work ethic
- Reliability and punctuality
- Excellent people skills
Timeline
Patient Dining Associate
Encompass Health Rehabilitation Hospital
12.2022 - 06.2024
Customer Service Representative
Walmart
03.2021 - 10.2022
Receptionist
Rolling Plains Management
03.2019 - 10.2020
GED -
Wichita Falls Old High