PROFESSIONAL SUMMARY
Overview
Work History
Skills
Accomplishments
Interests
Timeline
Personal Information

APRIL BROWN

Inteletravel Inc
North Atlanta,GA
38
years of professional experience

Results-driven professional with over 10 years of experience in customer service, sales, and leadership. Expertise in building business relationships and facilitating effective communication with clients and management. Skilled in problem-solving, troubleshooting, and implementing proactive procedures to enhance customer satisfaction and loyalty.

Work History

Chauffer Private Luxury Drivers Service

3 Years 3 Months
Entrepreneurship Club Driving Service | 06.2023 - Current

Delivered exceptional experiences for customers providing transportation to and from events. Concerts Theater Sporting events Comedy Shows, galas Red Carpet Events Birthday celebrations and so much more!! Offered light refreshments to enhance guest experience and relaxing contemporary Jazz to complete a world-class experience!!

Travel Agent/Sales, Inteletravel

7 Years 5 Months
Inteletravel Inc | 04.2019 - Current
  • I have my own travel agency CTB Worldwide.
  • Sold vacation packages, meeting monthly quotas for team.
  • Engaged in business to business sales to establish long-term partnerships.
  • Booked travel for clients, focusing primarily on group bookings.
  • Promoted corporate travel packages through strategic business to business sales initiatives.
  • Coordinated travel for business meetings, conferences, weddings, and cruises.

Sales Marketing Executive

2 Years 4 Months
Creative Marketing Inc. | 05.2022 - 09.2024
  • Sold services for non profit companies as a third party vendor
  • Traveled daily to work sites
  • Achieved monthly quotas to ensure steady revenue growth.
  • Outstanding experience built new friendships

Marketing Assistant/Sales, Field Works

2 Years 2 Months
Field Works | 12.2020 - 02.2023
  • Achieved weekly sales goals while conducting marketing research and engaging clients on voting importance.
  • Verified voting locations in the system for accuracy.
  • Monitored daily sales quota for client outreach.
  • Updated Marketing team on daily quota status, facilitating informed strategy adjustments.
  • Trained new team members and participated in daily meetings to enhance team collaboration.

Account Executive

6 Months
CTB Worldwide | 01.2020 - 07.2020
  • Spearhead multimillion-dollar real estate deals through strategic prospecting and pipeline management, consistently surpassing monthly sales targets.
  • Consistently surpass monthly sales targets, achieving over five million in deals.
  • Drive multimillion-dollar real estate deals through strategic prospecting, cold calling, and pipeline management.
  • Managed end-to-end sales process from lead generation to deal closure, ensuring thorough follow-up and client communication to drive conversion rates.
  • Analyzed market trends and client needs to uncover high-value investment opportunities, negotiating deals and addressing business obstacles to enhance ROI.
  • Develop and implement creative strategies for client acquisition, leveraging virtual and in-person networking events to expand business relationships.
  • Develop and implement creative strategies for client acquisition, leveraging virtual and in-person networking events to expand business relationships.
  • Coordinate and confirm appointments for potential clients, ensuring a seamless interview process.
  • Attend and contribute to weekly meetings and events, both virtually and in-office.
  • Collaborate with cross-functional teams in weekly meetings, contributing insights to refine sales strategies and improve overall agency performance.
  • Develop and implement creative strategies for client acquisition, leveraging virtual and in-person networking events to expand business relationships.

Sales Agent

2 Months
Red Ventures | 06.2019 - 08.2019
  • Sold appliance packages, received accolades for being a top sales producer.
  • Exceeded monthly sales quota by consistently achieving top performance.
  • Promoted and sold business-to-business packages to enhance service offerings.
  • Engaged in business-to-business sales through targeted outreach.
  • Informed customers about products and services to enhance their purchasing decisions.
  • Managed incoming phone calls from customers, addressing inquiries and resolving issues efficiently.
  • Recorded details of customer transactions, inquiries, complaints, comments.

Cashier/Sales Representative

3 Months
Target | 10.2018 - 01.2019
  • Sold Target credit cards daily, consistently exceeding daily expectations.
  • Collaborated with team to effectively resolve guest concerns, ensuring positive experiences.
  • Facilitated secure handling of substantial monetary transactions.
  • Adapted to new technology to improve workflow and productivity.
  • Supported team members by collaborating across various store departments.

1 Year 9 Months
Wellstar Health Care | 10.2016 - 07.2018
  • Collected patient meal & snack choices according to their diet order (MNT) in writing, the patient's age, food allergies, religious, cultural & food preferences were accommodated.
  • Offered patients alternative food & beverage selections and resolved problems & concerns utilizing the patient care team, registered dietitians, and nutrition clerk or Management.
  • Received many awards for outstanding customer service.
  • Prepared tray tickets for tray line and collected food & supplies for serving.
  • Assembled patient meals and snacks accurately according to diet order, tray ticket, snack label or other protocol.

Customer Service / Hospitality/Sales

2 Years 2 Months
Christian Social Network | 07.2014 - 09.2016
  • Coordinated booking for annual award shows, ensuring all details were managed effectively.
  • Had constant communication between the participants and staff to make sure everything was done in a timely manner.
  • Made sure all proper documentation was in the system.
  • Facilitated ongoing communication between participants and staff to ensure timely completion of event tasks.

Sales Demo Specialist

4 Years 5 Months
Advantage Sales and Marketing | 05.2011 - 10.2015
  • Sold merchandise at Sam's Club to enhance customer satisfaction.
  • Overachieved my sales expectations on a weekly basis.
  • Showcased new products in the food section to increase sales.

Admissions Sales/ Recruiting

1 Year 5 Months
Empire Beauty School | 02.2003 - 07.2004
  • Handled future student enrollment.
  • Exceeded monthly sales quota, contributing to overall recruitment goals.
  • Conducted outbound calls to engage and inform new student prospects, building relationships and interest.
  • Overachieved my sales expectations monthly.
  • Guided students in completing financial aid applications and understanding options.
  • Overachieved my sales expectations monthly.

Flight Attendant

6 Years 11 Months
Delta Airlines | 03.1989 - 02.1996
  • Ensured safety compliance through thorough pre-flight checks and adherence to emergency protocols.
  • Delivered exceptional customer service by addressing passenger needs and inquiries promptly.
  • Assisted in conflict resolution, de-escalating tense situations among passengers effectively.
  • Trained new flight attendants on company policies, safety procedures, and customer service best practices.

Skills

Sales And Marketing
Luxury travel arrangements problem Solving
Building Client Relationships
Listening Skills
Team Building
Goal Setting
Customer Relations
Organizing Events!!
Time Management
Adaptability

Accomplishments

Sales Awards for leadership, Awards for overachieving the goals that were set!! Having a voice to speak up regarding new idea's and strategies that will benefit the team.

Interests

Travel
Outdoor Adventures
Community Engagement
Events Trying new things!!

Timeline

Chauffer Private Luxury Drivers Service

Entrepreneurship Club Driving Service
06.2023 - CurrentRead More

Sales Marketing Executive

Creative Marketing Inc.
05.2022 - 09.2024Read More

Marketing Assistant/Sales, Field Works

Field Works
12.2020 - 02.2023Read More

Account Executive

CTB Worldwide
01.2020 - 07.2020Read More

Sales Agent

Red Ventures
06.2019 - 08.2019Read More

Travel Agent/Sales, Inteletravel

Inteletravel Inc
04.2019 - CurrentRead More

Cashier/Sales Representative

Target
10.2018 - 01.2019Read More

Wellstar Health Care
10.2016 - 07.2018Read More

Customer Service / Hospitality/Sales

Christian Social Network
07.2014 - 09.2016Read More

Sales Demo Specialist

Advantage Sales and Marketing
05.2011 - 10.2015Read More

Admissions Sales/ Recruiting

Empire Beauty School
02.2003 - 07.2004Read More

Flight Attendant

Delta Airlines
03.1989 - 02.1996Read More

Personal Information

Title: EXECUTIVE SALES AND MARKETING, RECRUITMENT
APRIL BROWN