Open To Work
APRIL BROWN-RICHMAN
Encino
Work Preference
Summary
Results-driven sales and patient education professional with over 20 years of consultative sales, leadership, and business development experience. Expertise in fostering strong relationships, consistently exceeding revenue targets, and guiding patients through complex treatment decisions.
Overview
22
22
years of professional experience
Work History
Patient Education Consultant
ClearChoice Dental Implant Center
Encino
10.2020 - Current
- Educate prospective patients on full-arch dental implant treatment options and comprehensive care.
- Conducted follow-up consultations to enhance patient understanding and increase treatment acceptance.
- Collaborate with doctors and leadership to drive case acceptance and revenue.
- Ensure seamless transition from consultation to treatment, improving patient satisfaction and retention.
- Deliver exceptional patient experience while meeting performance goals.
- Build a robust sales pipeline through proactive outreach, community engagement, and lead generation.
- Managed referral-based lead generation, leveraging existing patient relationships to drive new patient engagement.
- Develop customized financing and payment solutions.
Assistant Director of Sales & Podium Speaker
Global Exchange Vacation Club
Orange
02.2016 - 11.2022
- Led, coached, and trained 25-person sales team to achieve high performance and meet sales targets.
- Earned multiple awards for outstanding sales management and impactful podium presentations.
- Generated over $5M in annual revenue through podium presentations.
Sales Manager & Podium Speaker
Great Destinations
05.2014 - 02.2016
- Developed strategic sales plans to enhance market reach and customer engagement.
- Led a team of sales representatives to achieve targeted revenue goals.
- Led hiring and training initiatives, delivered presentations, and managed sales performance.
- Trained and mentored new staff on effective selling techniques and product knowledge.
Sales Manager
MGV–Diamond Resorts International
11.2004 - 05.2014
- Led and motivated sales team to achieve targets and enhance performance.
- Developed sales strategies to drive revenue growth and market expansion.
- Trained new hires and mentored sales team to enhance skills and achieve targets.
- Analyzed market trends to identify opportunities for new business initiatives.
Education
B.A. - English Language and Literature
Wagner College
Staten Island, NYCalifornia Real Estate License -
Skills
- Customer relationship management
- Lead generation
- Sales pipeline management
- Sales analysis
- Coaching and training
- Team leadership
- Strong presentation skills
- Public speaking
- Time management
- Financing solutions
Timeline
Patient Education Consultant
ClearChoice Dental Implant Center
10.2020 - Current
Assistant Director of Sales & Podium Speaker
Global Exchange Vacation Club
02.2016 - 11.2022
Sales Manager & Podium Speaker
Great Destinations
05.2014 - 02.2016
Sales Manager
MGV–Diamond Resorts International
11.2004 - 05.2014
B.A. - English Language and Literature
Wagner College