April Bryant
Indian Land,SC
Summary
Outgoing professional with a background managing employees, issues and administrative tasks in fast-paced environments. A highly visible and friendly Community Manager promoting exemplary talents in customer service, policies and procedures' oversight and facility security measures.
Overview
4
4
years of professional experience
Work History
Lease-Up Community Manger
RPM Living
08.2023 - Current
- Performed overall management responsibility to oversee and execute the daily operations of an apartment community with 204 units.
- Creating and implementing an effective management plan that results in maximizing NOI.
- Marketing property through analysis of competition and developing creative marketing plans.
- Setting lease/sales goals and objectives, while training and motivating team members to achieve their goals.
- Creating the annual operating budget and monthly cash flow projections.
- Preparing weekly occupancy reports, monthly program reports and monthly variance reports for owner.
- Monitor accounts receivable, approval accounts payable and accounting reports.
- Maintained positive management/resident relations through interaction resident association.
- Building strong tenant relationships by resolving issues promptly and maintaining open communication lines.
Community Director
RangeWater Real Estate
01.2023 - 08.2023
- Handle day-to-day operations of a 300 unit luxury community.
- Conducted monthly financial analysis to augment changes to reduce expenses and increase Income which achieved and exceeded budgeted monthly goals.
- Communicated regularly and effectively with all tear members, encouraging two-way dialog and honest feedback.
- Maximized rental income through occupancy maximization and expense control through assessment and problem solving, while maintaining physical assets.
- Implemented and oversee training team development and motivating team members.
- Prepares budgets and financial reports. Managed the physical and financial performance of the property in accordance with the established budget.
- Connected and assisted with capital improvements on the property. Vendor relationships.
- Participated in and assumed leadership roles in local business-related organizations and activities.
- Conducted vacant unit walks and property walks on a weekly basis with main focus being upkeep of the exterior of the community.
- Contributes to team efforts by accomplishing related tasks as needed.
- Sought out meaningful business intelligence to identify potential communities and key customers to serve.
- Researched latest market trends and analyzed data to develop public relations strategies and tactics.
Luxury Lease Up Community Manager
NorthWood Ravin
01.2021 - 01.2023
- Handle day-to-day operations in a 169, 108, and 402 unit luxury community.
- Conducted monthly financial analysis to augment changes to reduce expenses and increase Income which achieved and exceeded budgeted monthly goals.
- Communicated regularly and effectively with all tear members, encouraging two-way dialog and honest feedback.
- Maximized rental income through occupancy maximization and expense control through assessment and problem solving, while maintaining physical assets.
- Implemented and oversee training team development and motivating team members.
- Prepares budgets and financial reports. Managed the physical and financial performance of the property in accordance with the established budget. Reduced budget expenses by 10% over 2 quarters.
- Driving revenues with thorough understanding and analysis of competition and development of creative marketing programs. Coordinated with Marketing, PR and Communications teams to ensure brand consistency.
- Organize and participate in events to build community and boost brand awareness.
- Contributes to team efforts by accomplishing related tasks as needed.
Luxury Lease Up Assistant Manager
ZRS Management
01.2020 - 01.2021
- Assists in managing all aspects of a building's occupancy and maintenance.
- Communicates with tenants regarding property-related issues.
- Coordinates with tenants and third parties to address maintenance and facility needs.
- Collaborates with property management team to produce advertising materials.
- Meets with prospective tenants to show properties, conduct interviews, receive rental applications and explain terms of occupancy.
- Processes applications and conducts credit checks.
- Collects monthly fees and maintains records of payments and rental activity.
- Prepares budgets and financial reports.
- Coordinates with outside vendors to arrange for trash removal, maintenance, landscaping, security and other services.
- Investigates and helps to resolve complaints, disturbances and violations.
- Complies with anti-discrimination laws with regard to housing, renting and advertising.
- Contributes to team efforts by accomplishing related tasks as needed.
Education
Associate of Arts -
Art Institutes of Philadelphia
Philadelphia, PA01.2002
Skills
- Proficient in specialized software (OneSite, MRI, BlueMoon, Knock, Lead2Lease, MicrosoftWord, Microsoft Excel, Active Building, Yardi & Checkpoint ID)
- Highly skilled in cultivating and upholding interpersonal relationships with prospects, residents, clients, owners, vendors, and colleagues
- Excellent ability to multi-task and problem solves in a fast-paced environment while maintaining accuracy and composure Consistent ability to maintain flexible, dependable, and resilient under high amounts of pressure
- Exceptional verbal / written communication skills, organizational skills, and strong attention to detail
- Advanced knowledge of sales techniques resulting in consistently high closing ratios
- Execution of social media strategy, marketing campaigns, and event planning
Timeline
Lease-Up Community Manger
RPM Living
08.2023 - Current
Community Director
RangeWater Real Estate
01.2023 - 08.2023
Luxury Lease Up Community Manager
NorthWood Ravin
01.2021 - 01.2023
Luxury Lease Up Assistant Manager
ZRS Management
01.2020 - 01.2021
Associate of Arts -
Art Institutes of Philadelphia