April Buchanan
Little Rock,AR
Summary
To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. I'm a collaborative individual with expertise in providing exemplary service regarding human resources support. Knowledgeable in state and federal regulations and maintaining employee confidentiality while providing benefits support in fast-paced corporate and manufacturing settings. Demonstrated success in deploying well-planned benefits and retirement plans. Competent in on-boarding, orienting and training employees, as well as managing enrollments and mediating problems.
Overview
10
10
years of professional experience
Work History
Benefits Coordinator
Mountaire Corporation
Little Rock, AR
05.2018 - 09.2021
- Observed strict procedures to maintain data and plan participant confidentiality.
- Reviewed all 401(k) distributions request, including loans and hardship request to provide final approval signature on behalf of company, prior to sending request to third party administrator for processing.
- Ran daily reports to verify accuracy and timeliness of processing of all distribution request.
- Tracked distributions that were set up for automatic, reoccurring withdrawals.
- Tracked required minimum distributions, (RMD's) for employees that retired without taking a distribution in plan year that an RMD is required.
- Coordinated submission and processing of beneficiary claims for retirement plan.
- Planned and delivered four events per year focused on retirement plan education and enhancing employee retirement plan participation.
- Directed and controlled 401(k) packages.
- Explained benefits to plan participants in easy to understand terms in order to educate each on available retirement plan options.
- Assisted employees with registration for 401(k) retirement plan.
- Checked employees' benefits enrollment for accuracy and inputted all data into benefit management program, Oracle.
- Fulfilled basic disclosure requirements of Employee Retirement Income Security Act (ERISA): Plan Documents, Summary plan description (SPD), Summary of material modification (SMM), Summary annual report (SAR).
- Consulted with auditors to check compliance of defined benefit, defined contribution and deferred profit sharing plans.
Human Resources Recruiter
Kohler Co.
Sheridan, AR
07.2015 - 05.2018
- Maintained thorough understanding and knowledge of hiring practices, recruitment strategies and staffing industry trends.
- Recruited talented, diverse and qualified candidates for employment.
- Created internal posting and advertisements while overseeing employment website.
- Applicant processing in applicant management system, Taleo.
- Conducted candidate interviews and performed background checks, scheduled drug screenings, employment and education verification.
- Coordinated with on-site staffing agency to fill contingent staffing work orders.
- Managed plant headcount spreadsheet and created orders for contingent staffing.
- Extended offers of employment by phone and distributing offer letters for employees directly hired by Kohler Co.
- Oversaw and managed on-boarding processes and programs to successfully integrate new, transferred, promoted, and contingent employees.
- Completed I-9 verification through E-verify.
- HRIS entry of new associates for payroll and other new hire documents. SAP was the HRIS.
- Conducted two and attended seven recruiting events to grow talent pipeline to prepare for future hiring needs.
- Worked on special HR projects to promote and enhance on-boarding experience and helped to create and organize a system of communication with newly hired employees, employee round tables after 30 and 90 days, in efforts to improve retention rates.
- Liaised with hiring managers to develop and implement strategies to source and recruit top talent.
- Assist with coordination with local high school to have engineers speak with students to foster interests in science, technology, engineering and mathematics.
- Assisted with scheduling school tours of manufacturing plants.
- Conducted exit interviews.
Human Resources Administrative Analyst
University Of Arkansas For Medical Sciences, UAMS
Little Rock, AR
10.2011 - 05.2015
- Assisted Director of Human Resources Employee Relations.
- Completed I-9 verification, ordered background checks and drug screenings for newly hired employees.
- Prepared materials for new hire orientation and other Employee Relation training classes.
- Answered and routed questions for ASK HR inbox.
- Processed all unemployment claims, wage audits and wage verification requested from the Department of Workforce Services.
- Assisted with FMLA, ADA, and Workers' Compensation training.
- Processed and coded employee disciplinary notices: Worked with HIPAA Compliance Office regarding employees that committed HIPAA violations and administered Gross Misconduct Database for employees that became no longer eligible to be employed within the entire University of Arkansas System.
- Assisted with processing EEOC documents.
- Scheduled meetings, training sessions and other presentations for HR Director.
- Prepared and indexed documents to be scanned in employee's electronic files: verified electronic files, assisted with file recovery in electronic filing system, Application Xtender.
- Knowledgeable in Excel, Word, SAP, HEAT Application Extender, Kronos, Injury Management System and Workbrain.
Education
High School Diploma -
Central High School
Little Rock, AR05.1998
Associate of Science - Human Resources Management
Pulaski Technical College
North Little Rock, ARSPHR Certification - Human Resources
HR Certification Institute
OnlineSkills
- Human Resources Employee Relations
- Recruitment
- On-Boarding: Background checks, drug screenings and new hire orientation
- Benefit explanation
- FMLA, ADA and Worker's Compensation
- Retirement Plans: 401(k), defined benefit and deferred profit sharing plans
- Proficient in Microsoft Office
Timeline
Benefits Coordinator
Mountaire Corporation
05.2018 - 09.2021
Human Resources Recruiter
Kohler Co.
07.2015 - 05.2018
Human Resources Administrative Analyst
University Of Arkansas For Medical Sciences, UAMS
10.2011 - 05.2015
High School Diploma -
Central High School
Associate of Science - Human Resources Management
Pulaski Technical College
SPHR Certification - Human Resources
HR Certification Institute