APRIL BURNETTE
Henderson
Summary
Dynamic Referral Coordinator with expertise in HIPAA regulations and a proven track record at Granville Primary Care and OB/GYN. Enhanced patient care through meticulous caseload management and accurate documentation, while fostering teamwork and collaboration. Successfully integrated a new electronic health record system, improving referral processes and supporting clinical decision-making.
Overview
17
17
years of professional experience
Work History
Referral Coordinator
Granville Primary Care and Obgyn
12.2008 - Current
- Responded to patient inquiries to offer timely updates regarding referral status.
- Maintained accurate records on in-progress and completed referrals, ensuring full data integrity throughout process.
- Supported healthcare providers with timely access to patient referral information, aiding in better clinical decision-making.
- Played key role in integration of new electronic health record system, focusing on referral management module.
Education
No Degree - Medical Assisted
Allied Health Instusite
Plantation, FL09-2010
High School Diploma -
Southern Vance High School
Henderson, NC 06-1996
Skills
- HIPAA regulations
- Patient scheduling
- Caseload management
- Accurate documentation
- Multi-line telephone operation
- Appointment scheduling
- Data entry proficiency
- Insurance verification
- Database management
- Medical terminology knowledge
- Lead generation
- Multi-line phone proficiency
- Record preparation
- Outbound calls
- Medical scheduling
- Insurance precertification processes
- Appointment reminders
- Pre-authorizations
- Physician authorizations
- Teamwork
- Teamwork and collaboration
- Customer service
- Multitasking
- Multitasking Abilities
- Excellent communication
- Reliability
- CPR/AED
Timeline
Referral Coordinator
Granville Primary Care and Obgyn
12.2008 - Current
No Degree - Medical Assisted
Allied Health Instusite
High School Diploma -
Southern Vance High School