April Burrows-Callwood
Fort Lauderdale,FL
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
23
23
years of professional experience
Work History
Community Liaison
Broward County School Board
11.2021 - Current
- Served as Community liaison between different departments internally ensuring maximum efficiency in addressing community needs.
- Coordinated volunteer recruitment efforts to support various programs within the organization.
- Strengthened community partnerships by organizing and attending collaborative events.
- Communicated with community members to assess concerns or current issues and identify corrective measures.
- Identified opportunities for collaboration with other organizations to maximize resources and improve community outcomes.
Aftercare Counselor
After School Programs Inc.
11.2017 - 06.2023
- Established strong relationships with students by actively listening to their needs and adapting approaches accordingly.
- Promoted a safe and inclusive environment for all students through enforcing school policies and addressing conflicts.
- Assisted in the creation of monthly newsletters and other communication materials to keep parents informed about aftercare program updates and events.
- Collaborated with parents, teachers, and administrators to address concerns and create individualized support plans for students.
- Provided individual and group teaching to 25 plus students to motivate and instill enthusiasm for learning.
Claims Processor
Department Economic Opportunity
10.2001 - 10.2015
- Managed high volume of claims, prioritizing tasks to meet deadlines without sacrificing quality.
- Reviewed and analyzed claims to ensure accuracy, completeness, and compliance with company policies.
- Reviewed applications and supporting documents to verify claims eligibility and accuracy.
- Managed workload and priorities to meet claims processing meet deadlines.
Education
Associate of Science - Business
American InterContinental University
Schaumburg, IL06.2003
Associate of Science -
Broward College
Fort Lauderdale, FL06.2001
High School Diploma -
Piper High School
Sunrise, FL06.2000
Skills
- Community Partnerships
- Community resource knowledge
- Cross-cultural understanding
- Fundraising
Timeline
Community Liaison
Broward County School Board
11.2021 - Current
Aftercare Counselor
After School Programs Inc.
11.2017 - 06.2023
Claims Processor
Department Economic Opportunity
10.2001 - 10.2015
Associate of Science - Business
American InterContinental University
Associate of Science -
Broward College
High School Diploma -
Piper High School