April Chatmon

Dynamic team member supporting multiple teams. Talented Customer Service professional offering 8 years of experience in a progressive role of accountability and leadership. Call Center Representative versed in customer support protocols across multiple teams. Extensive experience working with a dynamic consumer base.

Superior computer skills and telephone etiquette. Enthusiastic about ensuring optimal customer experience. Diligent in seeking both customer and company centric resolutions. Patient, empathetic yet results-oriented problem solver. Committed to maintaining professional relationships to increase profitability and drive business results. Seeking to bring top-notch skills in oral and written communication, active listening and analytical problem-solving skills to a new industry and team.

Adding to the success of the team with an outgoing, positive demeanor and proven skills and seek to establish value driven rapports organization wide. Motivated to maintain customer satisfaction and contribute to company success. With articulate, energetic and results-oriented personal and professional drive cultivating partnerships and growing business success is the goal.

• Team member of the Hope Chest Dragon Boat Team of Buffalo.
• Yearly participant and independent contributor in the Ride for Roswell.
• Michigan Street African American docent and tour guide.