April Delgado
Commerce City,CO
Summary
Seasoned retail sales associate with strong background in customer service and sales. Skilled at meeting customer needs, optimizing product displays, and driving sales growth. Demonstrated ability to build positive relationships with customers, resulting in repeat business and increased loyalty. Past roles have resulted in significant improvements in store performance through proactive initiatives.
Overview
3
3
years of professional experience
Work History
Retail Sales Associate
FixNFly
Denver, Colorado
01.2024 - 11.2024
- Handled customer complaints in a professional manner.
- Assisted customers by asking open-ended questions to understand needs and suggest suitable merchandise.
- Prepared merchandise for purchase or rental.
- Used product knowledge to suggest items to match client needs.
- Participated in team meetings and training sessions.
- Organized store by returning merchandise to proper areas and restocked displays.
Service Manager
Chipotle
Denver, Colorado
08.2023 - 01.2024
- Coordinated staff schedules to ensure adequate coverage during peak hours.
- Created written estimates and obtained customer consent to proceed.
- Updated and maintained service records and documentation for compliance and quality assurance.
Service Manager
McDonald’s
Grand Island, Nebraska
08.2021 - 08.2023
- Coordinated staff schedules to ensure adequate coverage during peak hours.
- Updated and maintained service records and documentation for compliance and quality assurance.
- Oversaw daily operations of the service department, including scheduling and workflow management.
Education
High School Diploma -
Grand Island Senior High
Grand Island, NE12-2022
Skills
- Fluent In Spanish
- Retail merchandising expertise
- Gift card management
- Retail sales
- Sales goals attainment
- Customer assistance
- Teamwork
- Upselling and cross selling
Timeline
Retail Sales Associate
FixNFly
01.2024 - 11.2024
Service Manager
Chipotle
08.2023 - 01.2024
Service Manager
McDonald’s
08.2021 - 08.2023
High School Diploma -
Grand Island Senior High