April Demmer
Lynden,WA
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
6
6
years of professional experience
Work History
Dispensing Optician
Vision Plus Lynden
Lynden, Washington
07.2022 - Current
- Assisted customers in selecting frames, lenses and other optical products that best suited their needs
- Inspected finished products for accuracy prior to dispensing them to customers
- Investigated and resolved customer complaints and adjusted and repaired customer eyewear
- Submitted patient insurance forms and managed simple bookkeeping
- Created training materials and conducted regular training sessions for new team members
- Answered incoming calls to assist with scheduling appointments and maintaining calendars
Dispensing Optician
Binyon Vision Center
Bellingham, WA
10.2018 - 07.2022
- Same as above
Education
Bachelor of Biblical Studies -
Calvary Chapel Bible College
Murrieta, CA01-2007
Skills
- Insurance billing procedures
- Appointment Scheduling
- Quality Control
- Conflict resolution techniques
- Retail Sales
- Customer Service
Other work experiences
- Telemarketing at Michael Business Machines in Bellingham WA.
- Driver for Christian Health Care Center, shuttling senior residents to Doctor appointments in small busses and vans.
- Small business owner as a delivery contractor with Home Depot. Driving a box truck, making deliveries and installing appliances.
- Barista and assistant manager at Woods Coffee.
References
References available upon request.
Timeline
Dispensing Optician
Vision Plus Lynden
07.2022 - Current
Dispensing Optician
Binyon Vision Center
10.2018 - 07.2022
Bachelor of Biblical Studies -
Calvary Chapel Bible College