April Joy Diaz
Long Beach,CA
Summary
Server striving to provide relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and service skills. Making sure that I meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
7
7
years of professional experience
Work History
Sever
Tequila Jacks
Long Beach, CA
09.2022 - Current
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Provided good customer service to ensure satisfaction.
- Trained new employees to perform duties.
- Making sure that my guests have a welcome visit in our restaurant.
Cook
In N Out
Long Beach, CA
06.2017 - 08.2022
- Worked my way up to become a higher level, in doing so we are evaluated by performance, attitude, and work ethic.
- I started as a level 1 and ended as a level 6 which is right before management.
- Trained new hires and showed them how to perform tasks that they are responsible for.
- As a cook, I made sure that we had to serve quality burgers.
Education
High School Diploma -
Millikan High School
Long Beach, CA06-2018
Associate of Science - Nursing
Long Beach City College
Long Beach, CASkills
- Guest Engagement
- Problem Solving
- Service Prioritization
- Menu Knowledge
- Attentiveness
Timeline
Sever
Tequila Jacks
09.2022 - Current
Cook
In N Out
06.2017 - 08.2022
High School Diploma -
Millikan High School
Associate of Science - Nursing
Long Beach City College