Rahjir Coleman
Atlanta,GA
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at guest services with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
7
7
years of professional experience
Work History
Sever
Botica
Atlanta, GA
05.2024 - Current
- Managed multiple tables simultaneously while maintaining attention to detail and high service standards.
- Maintained a clean and organized dining area, adhering to food safety and sanitation guidelines
Customer Service Representative
STATE FARM INSURANCE-FINANCIAL SERVICES AGCY
Atlanta, GA
01.2023 - 05.2024
- Provided exceptional customer service by promptly addressing inquiries, resolving issues, and ensuring customer satisfaction
- Managed a high volume of incoming calls and emails, consistently meeting or exceeding performance metrics for response time and resolution.
Server
6ix restaurant and lounge
Atlanta, GA
11.2022 - 02.2023
- Consistently met or exceeded sales goals through suggestive selling and menu knowledge
- Delivered prompt, friendly, and knowledgeable service to guests in a fast-paced dining environment.
Server
Murphs
Atlanta, GA
05.2022 - 01.2023
- Managed multiple tables, ensuring timely order taking and delivery.
- Maintained cleanliness and organization of dining area throughout shifts.
Front Desk Receptionist
US Department of Veterans Affairs
Pittsburgh, Pennsylvania
10.2020 - 05.2022
- Provided administrative support to various departments as needed, including data entry and filing
- Managed visitor logbook accurately by recording necessary details for security purposes
- Handled confidential information with utmost discretion while maintaining strict confidentiality protocols.
Server
Spoon
Pittsburgh, Pennsylvania
12.2018 - 06.2020
- Maintained a clean and organized work area, including tables, chairs, utensils, and condiments
- Managed cash transactions accurately and efficiently using POS system.
Education
Trade school in Dental Assisting -
Pittsburgh Career Institute
Pittsburgh, PASkills
- Restaurant Experience
- Cash Handling
- Customer Service
- Guest Services
- Guest Engagement
- Point of sale operation
- Customer Relations
- Organizational skills
Timeline
Sever
Botica
05.2024 - Current
Customer Service Representative
STATE FARM INSURANCE-FINANCIAL SERVICES AGCY
01.2023 - 05.2024
Server
6ix restaurant and lounge
11.2022 - 02.2023
Server
Murphs
05.2022 - 01.2023
Front Desk Receptionist
US Department of Veterans Affairs
10.2020 - 05.2022
Server
Spoon
12.2018 - 06.2020
Trade school in Dental Assisting -
Pittsburgh Career Institute