APRIL EASTTY
SKYWEST AIRLINES
Jacksonville,FL
9
years of professional experience
Supported passenger safety protocols and emergency response measures as a flight attendant.,Aided guests with exceptional service and problem-solving skills in high-pressure situations.,Collaborated with team members to create a positive travel experience for passengers.
Work History
Flight Attendant
2 Years 10 Months- Promoted passenger safety, comfort, and welfare through effective communication and support.
- Assisted passengers in using safety equipment and addressed inquiries during flights.
- Provided reassurance and comfort to passengers during turbulence and delays.
- Enhanced passenger satisfaction by responding promptly to inquiries and resolving issues.
- Trained in emergency evacuation procedures, CPR, and basic first aid.
- Applied problem-solving skills to manage challenging customers and resolve conflicts between passengers.
- Cultivated strong interpersonal skills to address customer needs and handle complaints.
- Monitored compliance with safety protocols and regulations for aircraft and passengers.
Flight Attendant
5 Years 3 Months- Served beverages and food from the refreshment cart and informed passengers about in-flight amenities.
- Explained how to use safety equipment and answered questions from passengers.
- Maintained a friendly and upbeat demeanor when dealing with distressed passengers.
- Operated in strict accordance with all airline and federal aviation regulations to ensure that all safety and security procedures were followed.
- Facilitated communication between the flight deck and cabin crew to ensure smooth operations prior to and during flights.
- Provided first aid to passengers who were having medical problems.
- Go through a series of technical and safety procedures before every take-off and landing.
- Maintained composure in high-pressure situations while dealing with passenger complaints or medical emergencies.
- Trained in emergency evacuation procedures, CPR, and First Aid.
Abstractor
4 Months- Conducted an initial client assessment and analysis to begin the research process.
- Duplicated and summarized property title documentation, such as current mortgages, trust deeds, and contracts.
- Was able to effectively respond to customer requests via phone and email, as well as answer questions and inquiries.
- Double-checked the data's accuracy and integrity.
- Obtained and compiled research data to build abstracts in support of company drilling schedules.
- Reviewed legal documents such as mortgage loans, title liens and property easements to assess relevant property factors.
- Analyzed legal documents to identify key facts, issues, and relevant information.
Education
High School
Skills
Adaptability and flexibility
Problem-solving
Strong work ethic
FAA regulations
Safety and compliance
Reliability and punctuality
Professional appearance
Team collaboration
Emergency Response
Guest services
Additional Information
I have worked on various chartered VIP flights with Flight Services International. I also worked on NFL charters during the football season. On off season I flew the military around the world to where they are needed or bring them home to their families. These amazing opportunities have given me so many customer service skills, more knowledge, and have made wonderful working relationships.
Timeline
Flight Attendant
SKYWEST AIRLINES
05.2022 - 03.2025Read More
Flight Attendant
FLIGHT SERVICES INTERNATIONAL, LLC
02.2017 - 05.2022Read More
Abstractor
STEWART TITLE ESCROW CLOSING OFFICE
03.2016 - 07.2016Read More
Norman High School
High School
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