April Feller
Ottawa,KS
Summary
Professional with comprehensive experience in billing management and team leadership, adept at streamlining processes and ensuring accuracy. Strong focus on collaboration, driving results, and adapting to changing needs. Skilled in financial analysis, conflict resolution, and mentoring team members. Known for reliability, effective communication, and strategic problem-solving.
Overview
12
12
years of professional experience
Work History
Billing Team Lead
Cboe Global Markets Inc.
03.2022 - 11.2024
- Worked closely with the revenue manager to ensure the timeliness and accuracy of the revenue cycle by supervising month end reporting to ensure efficiency and accuracy with closings.
- Mentored junior staff members through ongoing professional development opportunities; contributing towards cultivating a high-performance culture within the billing team.
- Oversaw the timely resolution of customer disputes by liaising with relevant internal stakeholders and ensuring corrective action was taken when necessary.
- Leveraged advanced knowledge of industry-specific software tools to troubleshoot and resolve technical issues; minimizing downtime for essential billing operations.
- Established clear communication channels between the billing team and other departments within the company; improving collaboration efforts toward resolving issues quickly.
- Streamlined billing processes by implementing efficient procedures, resulting in reduced errors and increased productivity.
- Developed comprehensive training materials for new hires, expediting the onboarding process and ensuring consistent performance standards.
- Provided guidance and support to team members during peak billing periods, ensuring efficient workload distribution and consistent adherence to established deadlines.
- Managed a team of three billing specialists for timely and accurate invoice generation and payment processing.
- Researched and resolved billing discrepancies to enable accurate billing.
- Identified, researched, and resolved billing variances to maintain system accuracy and currency.
- Prepared itemized statements, bills, or invoices and recorded amounts due for items purchased or services rendered.
- Coordinated with collections agency partners on past-due accounts, contributing to improved overall collection rates while maintaining positive relationships with clients.
Revenue Accountant
Cboe Global Markets Inc.
12.2018 - 03.2022
- Supported company growth by managing complex customer questions and accurately recording revenue transactions.
- Collaborated with cross-functional teams to optimize billing practices and reduce discrepancies.
- Maintained strong relationships with external auditors, facilitating smooth communication during audit periods.
- Assisted in financial audits, providing accurate documentation for efficient review.
- Utilized advanced Excel functions to create comprehensive reports that informed decision-making at the executive level.
- Trained new Revenue Accountants on best practices and organizational procedures, fostering a positive work environment and high-quality output from team members.
- Handled day-to-day accounting processes to drive financial accuracy.
- Provided journal entries and performed accounting on accrual basis.
- Enhanced revenue reporting accuracy by streamlining and automating processes.
- Closely monitored deferred revenue accounts to ensure accurate recognition of earned income over time.
- Regularly updated upper management on status of accounts receivable collections efforts, highlighting areas requiring attention or intervention.
- Maintained integrity of general ledger and chart of accounts.
Accounting Specialist
Cargotec Holdings Inc.
05.2018 - 12.2018
- Input financial data and produced reports using Sage.
- Supported month-end closing process by preparing journal entries, account reconciliations, and variance analysis reports.
- Assisted auditors during annual audits, providing necessary documentation and addressing inquiries promptly.
- Increased efficiency in accounts payable and receivable management, reducing processing time and minimizing errors.
- Reconciled account information and reported figures in general ledger by comparing to bank account statement each month.
Accounts Receivable Accountant
Kingswood Senior Living
06.2017 - 02.2018
- Maintained healthy business relationships through proactive communication with clients regarding outstanding balances and payment terms.
- Supported company growth by ensuring timely revenue recognition and accurate financial data entry.
- Managed past due balances, financial inquiries and other accounts receivable functions.
- Reduced invoice disputes by maintaining accurate records and promptly addressing client concerns.
- Collected and reported monthly expense variances and explanations.
- Cooperated with senior leaders to create operating budgets and initiate financial planning.
Staff Accountant
Wachter Inc.
03.2014 - 02.2017
- Maintained general ledger accuracy through regular account reconciliations, journal entry adjustments, and transaction reviews.
- Monitored accounts receivable, accounts payable and other account balances to track transactions, avoid discrepancies and maintain accuracy.
- Prepared and processed journal entries to record in general ledger and maintain consistent documentation.
- Managed accounts payable processing, ensuring timely payments to vendors while maximizing cash flow management strategies.
- Monitored cash flow closely to ensure sufficient funds were available for operational needs.
- Executed financial reporting, managing prepaid accounts, schedules, reconciliations, event settlements, and month-end accruals.
- Maintained fixed asset records and depreciation schedules to establish accurate calculations.
- Collaborated with cross-functional teams to implement cost-saving measures, contributing to reduction in operational expenses.
Accounts Payable Accountant
Wachter Inc.
03.2013 - 03.2014
- Minimized late payment fees by consistently monitoring due dates and prioritizing payments accordingly.
- Balanced accounts associated with accounts payable process.
- Streamlined month-end closing processes, allowing for faster reporting to management on financial results.
- Enhanced vendor relationships through timely and accurate payment processing, fostering a positive rapport between the company and vendors.
- Processed invoices and journal entries with efficiency and accuracy, resulting in decreased discrepancies.
Staff Accountant
Hunter Hamilton/Wachter Inc.
12.2012 - 03.2013
- Managed accounts payable processing, ensuring accuracy of 1099 preparation and processing.
- Helped with preparation of year-end and statutory accounts to compare past reports and evaluate financial health of company.
- Provided journal entries and performed accounting on accrual basis.
Education
Master of Arts - Accounting (MACC)
The University of Kansas
Lawrence, KS05-2022
Bachelor of Arts - Accounting
Missouri Southern State University
Joplin, MO01-2007
Skills
- Account reconciliation
- Accounts receivable management
- Monthly billing management
- Month-end closing procedures
- Revenue cycle management
- Verbal and written communication
- Regulatory compliance
- Billing cycle management
- Teamwork and collaboration
- Team leadership
- Invoice management
- Financial reporting
Timeline
Billing Team Lead
Cboe Global Markets Inc.
03.2022 - 11.2024
Revenue Accountant
Cboe Global Markets Inc.
12.2018 - 03.2022
Accounting Specialist
Cargotec Holdings Inc.
05.2018 - 12.2018
Accounts Receivable Accountant
Kingswood Senior Living
06.2017 - 02.2018
Staff Accountant
Wachter Inc.
03.2014 - 02.2017
Accounts Payable Accountant
Wachter Inc.
03.2013 - 03.2014
Staff Accountant
Hunter Hamilton/Wachter Inc.
12.2012 - 03.2013
Master of Arts - Accounting (MACC)
The University of Kansas
Bachelor of Arts - Accounting
Missouri Southern State University
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