Andrea Granado
Plano,TX
Summary
To chase a career with an organization that allows chance to grow skillfully and develop the skills acquired as a surgery scheduler.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Surgery Scheduler
Orthopaedic Specialists Of Dallas
04.2023 - Current
- Arranged pre-operative and post-operative appointments for surgical patients.
- Obtained pre-authorizations and pre-certifications ahead of scheduled surgeries.
- Communicated surgery requirements to nursing teams for smooth operation delivery.
- Educated patients about surgeries and provided treatment plan documentation.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Medical Assistant
Orthopaedic Specialists Of Dallas
04.2023 - Current
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Improved patient outcomes by providing thorough orthopedic assessments and accurately documenting medical histories.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Sanitized, restocked, and organized exam rooms and medical equipment.
Surgery Scheduler
Texas Center For Joint Replacement
05.2022 - Current
- Expertly managed planning, scheduling and coordination of outpatient procedures.
- Answered telephone calls to offer office information, answer questions and direct calls to staff.
- Ensure completion of authorizations, medical clearances, and approvals for surgeries.
- Coordinated with facilities to set up surgeries, case order, and time of arrival.
- Educated patients about surgeries and provided treatment plan documentation.
Appointment Scheduling Specialist
Texas Center For Joint Replacement
01.2021 - Current
- Assisted office team by making phone calls, scheduling and confirming appointments for busy orthopedic office
- efficiently used EPIC to manage patient records, uphold patient confidentiality.
- Handled complaints and questions, and re-directed calls to other team members.
- Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
Front Office Medical Assistant
Family Health And Wellness Center Of Texas
01.2019 - 01.2021
- Welcoming patients by greeting them in person or on the telephone
- Scheduling appointments, notifying providers patients time of arrival and service delays
- Obtained and veryfied insurance
- Efficiently records patient documentation, protects patients confidentiality at all times.
Front Office Medical Assistant
Aldo D'Aversa DC
01.2016 - 01.2019
- Triaged medical issues for the doctor and provided patient education about the doctors private practice.
- Acted as first point of contact and set appointments for prospective clients.
- Assisted in weekly medical seminars, prepare patients for meetings with the doctor.
- Ensured cleanliness and sanitation in the office, prepared patient rooms, and provided quality patient care.
Education
Associate of Science -
Brookhaven College
Dallas, TxCertified Clinical Medical Assistant - Medical Assisting
Remington College
Dallas02.2016
Skills
- Surgery Preparation
- BLS Certified
- Patient History Collection
- Organization and Time Management
- Current Medical Assistant Certification
- Teamwork and Collaboration
Certification
- CCMA - Certified Clinical Medical Assistant
Timeline
Surgery Scheduler
Orthopaedic Specialists Of Dallas
04.2023 - Current
Medical Assistant
Orthopaedic Specialists Of Dallas
04.2023 - Current
Surgery Scheduler
Texas Center For Joint Replacement
05.2022 - Current
Appointment Scheduling Specialist
Texas Center For Joint Replacement
01.2021 - Current
Front Office Medical Assistant
Family Health And Wellness Center Of Texas
01.2019 - 01.2021
Front Office Medical Assistant
Aldo D'Aversa DC
01.2016 - 01.2019
Associate of Science -
Brookhaven College
Certified Clinical Medical Assistant - Medical Assisting
Remington College
- CCMA - Certified Clinical Medical Assistant
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