April Hardison

• Online Brand & Talent Management | Remote | 2020-Present
• Launched and scaled a digital brand into a six-figure content platform within 90 days
• Managed high-profile brand collaborations, influencer campaigns, and celebrity partnerships
• Built strategic alliances with top-tier brands, unlocking powerful growth and cross-promotional opportunities
• Maintained a strong social media presence to promote brands effectively.
• Elevated audience engagement through targeted content strategies, storytelling, and visual branding
• Self-motivated, with a strong sense of personal responsibility.
• Worked flexible hours across night, weekend, and holiday shifts.
• Cultivated relationships with industry leaders and decision-makers, opening doors to exclusive collaborations

• Licensed CA DMV Salesperson delivering top-tier performance across multiple luxury and domestic brands
• Drove revenue by mastering the full sales process: client engagement, financing coordination, negotiation, and close
• Maintained expert-level knowledge of vehicle inventory, specs, and financing options to guide customer decisions
• Built strong client relationships that resulted in repeat business, referrals, and long-term loyalty
• Boosted customer satisfaction through personalized consultations, needs-based recommendations, and post-sale follow-ups
• Excelled in high-volume, fast-paced dealership environment while consistently exceeding sales targets
• Adapted quickly to evolving tech systems, streamlining the sales experience and improving operational flow
• Increased dealership revenue through effective negotiation and closing techniques.
• Demonstrated vehicles, led test drives, and provided clear, confident presentations of features, warranties, and services
• Known for creating trust and rapport through active listening, empathy, and solution-driven conversations

• Managed auditions, rehearsal scheduling, and production logistics for student theater programs
• Provided cross-departmental support while simultaneously pursuing real estate and ministry studies
• Delivered high-level administrative support, including multi-line phone coverage, visitor reception, and message routing
• Maintained strict confidentiality by organizing sensitive data and securing academic records
• Ensured accurate data entry and database management for program materials and student files
• Streamlined document filing systems for faster access and efficient archive retrieval
• Scheduled meetings, coordinated calendars, and arranged travel for executive faculty
• Assisted HR processes including time-off tracking, file updates, and onboarding paperwork
• Fostered a positive team environment through clear communication and collaborative support
• Managed office inventory, proactively restocking supplies to maintain uninterrupted operations
• Organized on-campus events and morale-boosting activities, contributing to a vibrant college culture
• Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
• Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.

Co-founded alongside with my husband at the time, we built a six-figure restoration company named it in honor of our only son, Semeion. From the ground up, I helped lead and scale the business into a trusted force within the restoration industry, combining operational strategy with deep care for the homeowners we served.

• Oversaw all B2B and B2C sales operations, driving account growth, team performance, and client retention
• Worked directly with homeowners and insurance companies to ensure fair, timely, and reasonable payouts for damages caused by natural disasters
• Led proposal development, damage assessments, and project quoting, ensuring compliance with state and insurance guidelines
• Managed field staff coordination and project execution, delivering exceptional results across restoration sites
• Achieved regional sales targets by mastering territory management and cultivating strong client relationships
• Increased revenue through strategic planning, goal setting, and performance coaching for sales reps
• Negotiated complex, high-value contracts with both residential and commercial clients
• Built lasting partnerships with insurance adjusters and industry leaders to strengthen the company's visibility and client trust
• Streamlined sales processes, implemented CRM tools, and trained staff on best practices for conversion and client communication
• Identified new market opportunities through ongoing analysis of restoration trends and regional weather impact
• Managed complex negotiations with key accounts resulting in long-term contracts that bolstered annual revenue figures significantly.
• Set competitive pricing strategies while protecting profit margins and maintaining service excellence
• Spearheaded go-to-market strategies and account-based selling plans to maximize every opportunity from lead to close
• Negotiated favorable contract terms with suppliers, optimizing profit margins while maintaining product quality standards.
• Collaborated cross-functionally to optimize end-to-end sales processes, from prospecting through post-sales support services.

Walked in to interview as a Property Manager — walked out running the company’s HR and staffing operations. At just 24, I was managing recruitment, payroll, and placement for 300+ multi-unit properties across the Greater Atlanta area. I led hiring and termination decisions, coached junior account managers, and served as the direct liaison between corporate clients and contracted talent. I didn’t just fill positions — I built high-performing teams and drove profitability from the inside out.

• Oversaw full-cycle recruitment, onboarding, and payroll operations for large-scale multifamily staffing
• Managed client accounts, ensuring consistent contractor placement across 300+ properties
• Streamlined billing processes to reduce outstanding receivables and improve cash flow
• Strengthened vendor and purchasing coordination to resolve invoicing discrepancies quickly
• Increased profitability by identifying cost-saving opportunities without sacrificing service quality
• Maintained accurate CRM records, tracking every client interaction and optimizing follow-ups
• Trained and mentored junior account managers, cultivating a high-performance team culture
• Conducted regular client account reviews, uncovering insights and recommending improvements
• Boosted revenue through upselling and by aligning talent solutions with evolving client needs
• Collaborated with sales teams to identify growth opportunities and expand service coverage

Served as the welcoming face of the hotel, ensuring every guest experience started with warmth, professionalism, and ease. Managed front desk operations in a fast-paced environment, balancing high-volume guest interactions with efficient administrative support. Delivered consistent, elevated service that left lasting impressions and kept guests coming back.

• Greeted and checked in guests with warmth, confidence, and professionalism
• Created a clean, welcoming front desk environment that reflected Hilton brand standards
• Handled multi-line phone systems, routed calls, and resolved guest inquiries promptly
• Scheduled and confirmed appointments and meetings with precision using reservation software
• Processed deposits, payments, and billing with accuracy and discretion
• Supported administrative operations through data entry, document prep, and file maintenance
• Reduced booking errors and double reservations through meticulous calendar management
• Handled sensitive customer data with care, adhering to strict privacy protocols
• Fostered strong team collaboration and morale through positive daily interactions
• Delivered outstanding first impressions that led to increased guest satisfaction and loyalty

Started as a leasing agent — promoted to property manager shortly after… all from simply going into the leasing office to pay my rent. Managed luxury Grade A multifamily communities from lease-up through full occupancy, leading all leasing, vendor, and resident relations with excellence. Delivered high-impact results while juggling multiple properties, teams, and tenant needs with grace and authority.

• Oversaw day-to-day operations of multiple high-end multifamily properties, from leasing to maintenance and rent collection
• Led leasing teams, coordinated maintenance efforts, and cultivated strong vendor partnerships
• Consistently exceeded monthly leasing goals and achieved top resident satisfaction scores
• Handled resident concerns, emergency repairs, and dispute resolution with professionalism and care
• Conducted move-in/move-out walkthrough, scheduled property inspections, and identified safety improvements
• Maintained compliance across all lease agreements, from signing to renewal and termination
• Streamlined rent collection and managed follow-up procedures for delinquent accounts
• Maintained both digital and physical lease records for easy access and audit readiness and stayed up to date with Yardi
• Coordinated timely unit turnovers and repair schedules to reduce vacancy loss
• Balanced operational excellence with exceptional customer service turning residents into long-term tenants