April Jimenez
Dallas,TX
Summary
Dynamic property management professional with experience at Cirrus Asset Management, excelling in tenant issue resolution and relationship building. Proven track record of enhancing tenant retention through exceptional customer service and efficient leasing processes. Skilled in administrative support and property tours, ensuring seamless transitions for residents and maximizing occupancy rates.
Overview
3
3
years of professional experience
Work History
Assistant Property Manager
Cirrus Asset Management
Garland, TX
03.2023 - Current
- Followed up on delinquent tenants and coordinated collection procedures.
- Coordinated move-ins and move-outs, ensuring smooth transitions for both tenants and property management team.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
- Resolved conflicts between tenants regarding noise, encroachments, and parking.
- Kept accurate records of all resident and tenant correspondence.
- Provided excellent customer service by promptly responding to inquiries and addressing grievances; resulting in increased tenant retention rates.
- Oversaw monthly collections and maintained high payment rates by building positive relationships with tenants.
- Showed apartments to potential tenants and answered questions regarding community.
Leasing Consultant
Vidalta Property Management
Arlington, TX
01.2022 - 12.2022
- Delivered informative property tours to prospective residents, highlighting unique amenities and features tailored to their needs.
- Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
- Facilitated smooth move-ins for new residents by preparing lease agreements and coordinating logistics efficiently.
- Conducted thorough market research to stay informed of current trends and competitor offerings.
Skills
- Administrative support
- Strong communication skills
- Property tours and inspections
- Telephone and email etiquette
- Tenant issue resolution
- Relationship building and rapport
- Leasing and sales
Accomplishments
Recognized with the “Extra Mile” award in December 2024 for exceptional performance and dedication to exceeding company expectations.
Languages
Spanish
Professional Working
Timeline
Assistant Property Manager
Cirrus Asset Management
03.2023 - Current
Leasing Consultant
Vidalta Property Management
01.2022 - 12.2022