April Johnson
La Mesa
Summary
Forward thinking manager with a proven track record at FedEx, excelling in strategic planning and decision-making. Enhanced communication and efficiency across departments, fostering a culture of safety and quality assurance. Expert in hazardous materials management, driving compliance and continuous improvement initiatives. Committed to employee training and development for optimal team performance.
Overview
21
21
years of professional experience
Work History
Manager of Operations
Federal Express, FedEx
07.2023 - Current
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Oversaw facility maintenance activities to ensure optimal performance of equipment used in a safe manner
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Collaborated with other department heads to align organizational goals and maximize efficiency across all departments.
Dangerous Goods Specialist
Federal Express
04.2012 - 07.2023
- Provided support during incident investigations involving hazardous substances, offering technical expertise to identify root causes and implement preventative measures.
- Served as a trusted resource for colleagues seeking advice on complex classification or regulatory questions related to hazardous materials.
- Promoted a culture of safety awareness through ongoing communication and reinforcement of best practices in managing hazardous substances.
- Conducted regular audits of facilities handling dangerous goods, identifying areas for improvement and implementing corrective actions.
Material Handler
Federal Express
08.2008 - 04.2012
- Transported inventory items to appropriate locations.
- Packed items into appropriate containers for shipment.
- Maintained a safe work environment by following proper safety protocols and conducting regular inspections.
- Kept storage areas organized, clean, and secure to fully protect company assets.
Handler
Federal Express
07.2004 - 08.2008
- Assisted with loading and unloading trucks, ensuring proper weight distribution for safe transportation and minimizing the risk of damage to goods during transit.
- Maintained a clean, organized warehouse space for efficient operations and easy navigation during peak shipping seasons.
- Handled sensitive materials responsibly in compliance with regulatory guidelines and client requirements.
- Improved package handling efficiency by implementing proper lifting techniques and using equipment effectively.
Education
High School Diploma -
Alain LeRoy Locke High School
Los Angeles, CA06-1991
Skills
- Decision-making
- Customer service
- Quality assurance
- Strategic planning
- Employee training
Timeline
Manager of Operations
Federal Express, FedEx
07.2023 - Current
Dangerous Goods Specialist
Federal Express
04.2012 - 07.2023
Material Handler
Federal Express
08.2008 - 04.2012
Handler
Federal Express
07.2004 - 08.2008
High School Diploma -
Alain LeRoy Locke High School
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