Summary
Overview
Work History
Education
Skills
Timeline
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April Jones

Friendswood,TX

Summary

Aspiring to grow and move up within a growth-oriented organization where I will be able to use my experiences and organizational skills that can be used for making a positive contribution. putting in maximum efforts

Overview

16
16
years of professional experience

Work History

Ramp Agent

Southwest Airlines
01.2019 - Current
  • Effectively loads and unloads baggage during airplane arrivals and departures
  • Monitors flight arrivals/departures passenger load using Ops Suite
  • Guides planes to and from gates using appropriate signaling
  • Performs ramp set-up and storage of equipment
  • Operates a variety of machinery including baggage load belts, diesel pushback trailer, and baggage cart
  • Complies with all safety protocols and policies

Records Clerk/Operator

Cancer Center Oncology Medical Group
03.2011 - 11.2017
  • Retrieved and scanned medical records into electronic record system
  • Performed medical record request and retrieval for patients' appointments
  • Screened request for medical records received from various departments
  • Maintained heavy incoming call volume on multiple phone lines
  • Identified request for STAT blood draws
  • Conducted analysis of medical records

Pharmacy Tech Trainee

Cancer Oncology Medical Group
La Mesa, CA
06.2013 - 01.2014
  • Reviewed and processed prescription request for new prescriptions and refills
  • Coordinated with insurance companies to obtain authorizations
  • Contacted and effectively communicated with patients via telephone
  • Collaborated with nurses to deliver CHEMO meds to patients

Medical Records Clerk

Arch Health Partners
Poway, CA
08.2009 - 03.2011
  • Reviewed and processed prescription request for new prescriptions and refills
  • Coordinated with insurance companies to obtain authorizations
  • Screened request for medical records received from various departments
  • Contacted and effectively communicated with patients via telephone

Education

General Education -

El Cajon Valley High
El Cajon, CA

Pharmacy Technician -

Penn Foster
Scranton, PA

Skills

  • Ops Suite
  • Strong communication skills
  • Microsoft Office
  • Customer service
  • Strong organizational skills
  • Baggage handling
  • Ramp equipment setup
  • Airline protocols adherence

Timeline

Ramp Agent

Southwest Airlines
01.2019 - Current

Pharmacy Tech Trainee

Cancer Oncology Medical Group
06.2013 - 01.2014

Records Clerk/Operator

Cancer Center Oncology Medical Group
03.2011 - 11.2017

Medical Records Clerk

Arch Health Partners
08.2009 - 03.2011

General Education -

El Cajon Valley High

Pharmacy Technician -

Penn Foster

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