April Kerr
Pooler,GA
Summary
Results-driven Property Management Professional experienced in managing multifamily, luxury, and affordable housing properties. Delivered operational improvements and enhanced community satisfaction through effective financial management, budgeting, and vendor relations. Focused on strengthening partnerships with Boards of Directors and stakeholders to uphold property standards and ensure regulatory compliance.
Overview
1
1
Certification
10
10
years of professional experience
Work History
Portfolio Community Manager
REALMANAGE
Jacksonville, FL
04.2026 - Current
- Manage a portfolio of 10 community associations, providing comprehensive community association management and operational oversight.
- Partner with Boards of Directors to develop and administer annual budgets, monitor financial performance, manage reserves, and support long-term capital planning.
- Manage community operations, vendor relationships, contracts, maintenance projects, inspections, and property standards.
- Facilitated Board meetings, delivering financial, operational, and compliance reports to support informed decision-making.
- Enforce governing documents, association policies, and community standards while maintaining professional relationships with homeowners.
- Coordinated collections, enforced covenants, communicated with homeowners, and resolved community concerns to enhance resident satisfaction.
- Solicit and evaluate vendor proposals, negotiate services, and monitor contractor performance to ensure quality, timeliness, and cost effectiveness.
- Oversaw community projects including landscaping, irrigation, security, and maintenance to ensure community standards and operational efficiency.
- Maintain compliance with applicable Florida community association requirements and CAM-related regulations.
Community Property Manager
PROPERTY ADVISORS MANAGEMENT
Jacksonville Beach, FL
08.2025 - 02.2026
- Directed daily operations for a multifamily property while maintaining strong resident service and regulatory compliance.
- Managed budgets, collections, vendor relationships, and maintenance activities to ensure smooth property operations.
- Negotiated vendor contracts and monitored service delivery to uphold quality standards and ensure cost control.
- Negotiated vendor contracts and monitored service delivery to maintain quality standards and control operating expenses.
- Prepared operational reports and maintained accurate property documentation to support decision-making and compliance.
Property Manager
JACKSONVILLE HOUSING AUTHORITY
Jacksonville, FL
06.2024 - 08.2025
- Managed multifamily housing operations in compliance with HUD, Fair Housing, and affordable housing requirements.
- Oversaw leasing, occupancy, resident relations, unit inspections, maintenance coordination, and property operations to enhance resident satisfaction and retention.
- Managed resident certifications and documentation, ensuring compliance with program requirements to support operational integrity.
- Utilized Yardi for property records, financial reporting, administrative documentation, and operational management.
- Coordinated vendors and maintenance activities, ensuring timely completion of work orders and addressing property needs to maintain high living standards.
Credit Analyst
CREDIT DOCTORS
Jacksonville, FL
11.2021 - 03.2024
- Managed accounts receivable activities, overseeing outstanding balances and processing insurance claims to ensure financial accuracy.
- Coordinated with insurance providers to secure accurate, timely reimbursements, enhancing cash flow.
- Maintained accurate financial documentation and resolved account discrepancies.
- Maintained financial documentation and resolved account discrepancies, contributing to overall financial integrity.
Assistant Property Manager
PALM CHASE ASSOCIATION
Boynton Beach, FL
02.2017 - 11.2022
- Coordinated daily operations of community association, enhancing resident relations, conducting property inspections, and facilitating maintenance.
- Facilitated complex resident recertification and compliance processes, ensuring adherence to regulations.
- Addressed homeowner concerns and coordinated effective resolutions with management and vendors.
- Supported community operations while maintaining accurate records and compliance documentation.
Education
Associate of Business Administration -
Lincoln College of Technology
Skills
- Community management
- Portfolio Management
- Financial oversight
- Budget planning
- Profit and loss
- Accounts Receivable
- Collections
- Reserve analysis
- Financial analysis
- Property Operations
- Vendor relations
- Contract management
- Property Inspections
- Maintenance
- Capital Projects
- Covenant compliance
- Governing Documents
- CAM Compliance
- Affordable Housing
- HUD
- LIHTC
- Fair Housing
- Occupancy Management
- Recertifications
- Yardi
- OneSite
- Microsoft Office Suite
- Leadership
- Board Relations
- Board Meetings
- Conflict Resolution
- Homeowner engagement
- Strategic development
- Team Collaboration
Certification
Licensed Community Association Manager (LCAM), Active, 2026–Present
Professional Highlights
- 15+ years of property and community association management experience
- 10 community associations managed in portfolio capacity
- 419-condominium community management experience
- Multifamily, luxury, affordable housing, and condominium experience
- HUD, LIHTC, Fair Housing, and community association compliance experience
- Budgeting, collections, vendor management, capital projects, and property operations
- Board of Directors communication, meetings, reporting, and strategic planning
Timeline
Portfolio Community Manager
REALMANAGE
04.2026 - Current
Community Property Manager
PROPERTY ADVISORS MANAGEMENT
08.2025 - 02.2026
Property Manager
JACKSONVILLE HOUSING AUTHORITY
06.2024 - 08.2025
Credit Analyst
CREDIT DOCTORS
11.2021 - 03.2024
Assistant Property Manager
PALM CHASE ASSOCIATION
02.2017 - 11.2022
Associate of Business Administration -
Lincoln College of Technology