april koplan
Miami,FL
Summary
Dedicated Medical Assistant with experience at Amy De La Uz, skilled in phlebotomy and patient scheduling. Proven ability to enhance patient trust through compassionate communication and maintain HIPAA compliance. Successfully optimized appointment processes, improving physician availability and patient satisfaction. Committed to delivering quality care and efficient clinical documentation.
Overview
11
11
years of professional experience
Work History
Medical Assistant
Amy De La Uz
04.2014 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
Education
Health Administration
Florida International University
Miami, FLSkills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- Medical terminology
- Clinical documentation
- Phlebotomy
- Electronic medical records
- Compassionate
- Immunization administration
- Maintaining confidentiality
- Insurance verification
Timeline
Medical Assistant
Amy De La Uz
04.2014 - Current
Health Administration
Florida International University
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