April Lee
Gainesville,FL
Summary
Recent graduate with excellent research, technical, and problem-solving skills. Detail-oriented and able to learn new concepts quickly.
Overview
4
4
years of professional experience
2
2
Certifications
Work History
Forensic Case Manager-Diversion and Recovery
Meridian Healthcare
08.2025 - Current
- Monitors 20+ Client caseload to ensure success in community integration and recidivism reduction
- Conducts forensic, psychosocial assessments, and screenings to coordinate case management
- Assists in finding housing, benefits, legal/financial aid for clients
- Advocates for clients in the community, court, Correctional/Probation settings
Counselor III
Meridian Healthcare
Gainesville, FL
01.2023 - 08.2025
- Led team members to ensure day-to-day operation success and trained new access team members.
- Facilitated general inquiries for 1000+clients regarding mental health and substance abuse services to help clients navigate available treatment options, and access appropriate resources.
- Handled high call volumes with ease, processed, and contacted multiple referrals each day to confirm clients have consistent transfer of care.
- Demonstrated success under high pressure environments and developed time management skills during high-risk scenarios.
Grocery Clerk
Publix
Gainesville, FL
11.2021 - 01.2023
- Displayed customer service skills by engaging with customers, checking out purchases and handling their purchases with care.
- Ensured a seamless check out process by replenishing stock and equipment.
- Adapted swiftly to new tasks and worked efficiently in a fast-paced environment.
Office Administrator
Florida Engineering and Design
Gainesville, FL
11.2021 - 01.2023
- Exceptional at greeting and assisting visitors, addressing incoming calls, and managing appt scheduling.
- Coordinated company meetings and scheduled events to ensure adherence to a strict timeline.
- Assisted with payroll processing and managed sensitive financial information, maintaining security and accuracy in all transactions.
- Dedicated to supporting team objectives and ensuring a positive experience for all clients and stakeholders.
Education
Bachelor of Arts - Criminology
University of Florida
Gainesville, FL04-2022
Skills
- Strong Leadership
- Proficient in MS Office
- Team player
- Excellent time management skills
- Conflict Management
- Deescalation
- Case management
- Competency Restoration
Certification
Competency Restoration
Timeline
Forensic Case Manager-Diversion and Recovery
Meridian Healthcare
08.2025 - Current
Counselor III
Meridian Healthcare
01.2023 - 08.2025
Grocery Clerk
Publix
11.2021 - 01.2023
Office Administrator
Florida Engineering and Design
11.2021 - 01.2023
Bachelor of Arts - Criminology
University of Florida