Summary
Overview
Work History
Education
Skills
Timeline
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April Maggett

Garland

Summary

Dynamic small business owner with a proven track record at Wonderlust Apothecary, excelling in customer relations and financial management. Developed innovative strategies that enhanced customer engagement and drove sales. Skilled in relationship building and operational compliance, ensuring a superior retail experience while training staff to deliver exceptional service.

Overview

6
6
years of professional experience

Work History

Owner

Wonderlust Apothecary
Garland, TX
01.2025 - Current
  • Established and maintained inventory management system for herbal products and supplies.
  • Developed customer engagement strategies to enhance retail experience and drive sales.
  • Oversaw daily operations, ensuring compliance with health regulations and safety standards.
  • Trained staff on product knowledge, customer service techniques, and operational procedures.

Contractor

Shipt
Dallas, TX
05.2022 - 07.2024

Delivered packages from the warehouse to customers homes daily

Live Chat Agent

Loreal Cosmetics
Garland, TX
01.2022 - 06.2022
  • Provided real-time customer support through live chat, resolving inquiries and enhancing customer satisfaction.

Customer Service Representative

Apple
Garland, TX
09.2020 - 02.2021

Helped customers with technical issues concerning iPhone, iPad, and Apple watches

Education

High School Diploma -

John Muir Charter School
Nevada City, CA

Skills

  • Customer relations
  • Small business operations
  • Relationship building
  • Verbal and written communication
  • Client service
  • Financial management
  • Budget development

Timeline

Owner

Wonderlust Apothecary
01.2025 - Current

Contractor

Shipt
05.2022 - 07.2024

Live Chat Agent

Loreal Cosmetics
01.2022 - 06.2022

Customer Service Representative

Apple
09.2020 - 02.2021

High School Diploma -

John Muir Charter School
April Maggett