April Maldonado Hernandez
Grandview,United States
Summary
Received CNA license as well as Heart-saver First Aid and BLS through American Heart association. As well as medical receptionist with 4+ years at The Medina Clinic, adept in managing patient appointments and ensuring operational efficiency. Skilled in time management, data privacy, and fluent in Spanish, enhancing communication and care quality for Spanish-speaking patients. Proven ability to handle sensitive medical information and streamline clinical workflows, positioning for a future in nursing with a focus on patient care and healthcare regulations.
Overview
5
5
years of professional experience
Work History
Medical Receptionist
The Medina Clinic
Grandview, United States
05.2020 - Current
- Managed patient appointments with efficiency and accuracy
- Ensured smooth clinic operations
- Handled sensitive patient information with confidentiality
- Resolved scheduling conflicts
- Eagerly assist Spanish-speaking patients, improving communication and care quality
- Optimized clinic workflow, enhancing patient service and operational efficiency
- Maintain rigorous confidentiality standards for all patient data, ensuring trust and compliance
- Provide critical lab test explanations to patients, aiding their understanding and care
- Liaise effectively with pharmacists to verify and correct prescription details
- Streamline appointment booking, upholding high accuracy and patient privacy
Education
Bachelor of Science - Nursing
Research College of Nursing
Kansas City, MO05-2026
Associates - Liberal Arts
Metropolitan Community College-Kansas City
Kansas City05.2024
Skills
- Time management
- Data privacy
- Team collaboration
- Medical terminology
- Clinical skills
- Patient care
- Appointment scheduling
- Medical records management
- Healthcare regulations
Languages
Spanish, Highly proficient
Customsection - Clepspanishwithwritingexam
77/80
Timeline
Medical Receptionist
The Medina Clinic
05.2020 - Current
Bachelor of Science - Nursing
Research College of Nursing
Associates - Liberal Arts
Metropolitan Community College-Kansas City