Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

April Mcgowan

Aberdeen,OH

Summary

Dedicated and hardworking Clerical Assistant driven to tackle various administrative tasks in fast-paced environments. Consistent team player committed to building cohesion across diverse groups. Known for maintaining calm and pleasant demeanor under extreme pressure.

Organized Clerical Assistant known for high productivity and efficient task completion. Possess specialized skills in data entry, customer service, and document management. Excel in time management, communication, and adaptability, ensuring smooth office operations and support to team members.

Overview

10
10
years of professional experience
2015
2015
years of post-secondary education
1
1
Certification

Work History

Clerical Assistant

Maysville initiatives
Maysville , Ky
03.2017 - 08.2019
  • Assisted in scheduling meetings and managing calendar appointments for team members.
  • Processed incoming correspondence, ensuring timely distribution to appropriate departments.
  • Organized and maintained office files and documents for efficient retrieval.
  • Communicated effectively with clients and vendors to address inquiries and resolve issues.
  • Maintained an organized filing system of paper documents.
  • Greeted visitors and customers in a friendly, professional manner.
  • Performed data entry tasks with accuracy and speed.
  • Updated customer contact information in the system database.
  • Enhanced recordkeeping storage space and usability by reorganizing physical filing systems.

STNA

Golden Living Nursing Home
Vanceburg, Ky
07.2012 - 07.2013
  • Assisted residents with daily living activities and personal care needs.
  • Provided companionship and emotional support to enhance resident well-being.
  • Maintained cleanliness and organization in resident living areas and common spaces.
  • Assisted in mobility and transportation of residents to activities and appointments.
  • Answered call lights promptly and responded to requests for assistance from patients or family members.
  • Provided basic patient care, including bathing, dressing and grooming.
  • Reported any changes in the patient's condition to the nurse on duty.
  • Recorded information regarding food intake and output of patients.
  • Assisted patients with shaving, bathing, and oral hygiene to promote healthy habits and overall wellness.
  • Looked for physical, emotional, and symptomatic changes in patient condition and obtained necessary care for medical concerns.
  • Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
  • Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
  • Collected specimens, monitored vitals, and maximized patient comfort to maintain optimal environment.

STNA

Rosedale manor
Latonia, Ky
01.2010 - 07.2012
  • Assisted residents with daily living activities and personal care needs.
  • Provided companionship and emotional support to enhance resident well-being.
  • Maintained cleanliness and organization in resident living areas and common spaces.
  • Assisted in mobility and transportation of residents to activities and appointments.
  • Engaged residents in recreational activities to promote social interaction.
  • Communicated effectively with families regarding resident care and needs.
  • Recorded information regarding food intake and output of patients.
  • Monitored vital signs, such as pulse rate, respiration and temperature.
  • Assisted with meal preparation and feeding of patients who required assistance.
  • Helped maintain a clean and orderly environment throughout the facility.

Education

GED
Maysville , Ky

Skills

  • Calendar management
  • Document organization
  • Customer communication
  • Record keeping
  • Client relationship management
  • File maintenance
  • Problem solving
  • Attention to detail
  • Microsoft office
  • Document management
  • Office supply management

Certification

  • Peer support certificate

Timeline

Clerical Assistant

Maysville initiatives
03.2017 - 08.2019

STNA

Golden Living Nursing Home
07.2012 - 07.2013

STNA

Rosedale manor
01.2010 - 07.2012

GED

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