April Page
Sunrise,FL
Summary
Accomplished professional with a proven track record at Uber Technologies Inc., adept in customer service and efficient time management. Excelled in enhancing passenger satisfaction through punctuality and safety, while maintaining top-tier cleanliness standards.
Skilled in navigation and effective communication, consistently prioritized passenger comfort and safety, leading to high ratings and positive customer relationships. Dedicated Rideshare Driver with over three years of experience transporting passengers and accomplishing deliveries.
Recognized for consistently exceeding customer expectations for quick response and pleasant transport experiences. Consistently high revenue producer with outstanding safety record.
High-performing Uber Partner bringing excellent safety record and high customer ratings to rideshare contracting opportunities. Committed to treating all customers with respect and works to foster positive interactions to build brand. Known for dedication to excellence.
Overview
15
15
years of professional experience
Work History
Uber Partner
Uber Technologies Inc.
05.2022 - Current
- Improved customer satisfaction by providing prompt and professional service as an Uber Partner.
- Developed strong time-management skills to ensure punctual pick-ups and drop-offs for passengers.
- Demonstrated flexibility by working nights, weekends, and holidays to accommodate passenger schedules.
- Consistently maintained positive reviews from passengers on the Uber platform due to exceptional service quality.
- Provided safe transportation for passengers, adhering to traffic laws and regulations.
- Maintained a high driver rating through excellent communication and navigational skills.
- Managed challenging situations calmly, addressing any conflicts or issues that arose during rides.
- Used GPS to determine fastest route to destinations in order to save riders money and maximize availability.
- Enhanced passenger experience by keeping a clean and comfortable vehicle environment.
- Assisted passengers with special needs or requirements, ensuring their comfort throughout the ride.
- Cleaned and sanitized rideshare vehicle to avoid germ and infection spread.
- Built rapport with passengers through friendly conversation and attentive listening.
- Placed safety as top priority for rides and followed community guidelines for engaging emergency personnel.
Office Manager
Eastern Metal Supply Inc.
09.2017 - 04.2021
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
Home Health Aide
Mrs.Lauderdale
02.2010 - 08.2017
- Helped patient maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Maintained a clean and safe home environment for patient, reducing falls and accidents.
- Assisted clients with daily living activities, enhancing their independence and quality of life.
- Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patient.
- Assisted patient with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Assisted with meal planning and preparation according to dietary restrictions, meeting nutritional needs while adhering to personal preferences.
Education
GED -
Hollywood Hills High School
Hollywood, FL05.2003
Skills
- Flexibility
- Punctuality
- Cleanliness
- Situational Awareness
- Driving Safety
- Strong navigation
- Time Management
- Passenger transportation
- Schedule Management
- Customer Service
- Safe Driving
- Defensive Driving
- Dependable and Trustworthy
- Dependable and reliable
- Effective communication skills
- Efficiency and Time Management
- Attention to Detail
- Customer Relationships
Timeline
Uber Partner
Uber Technologies Inc.
05.2022 - Current
Office Manager
Eastern Metal Supply Inc.
09.2017 - 04.2021
Home Health Aide
Mrs.Lauderdale
02.2010 - 08.2017
GED -
Hollywood Hills High School