April Peredo
Devine
Summary
Experienced PHC Supervisor with a strong background in patient care management, staff training, and conflict resolution. Committed to delivering quality service and fostering a supportive environment for both staff and clients.
Overview
11
11
years of professional experience
Work History
PHC Supervisor
Dogwood Home Health Care
San Antonio
2019.05 - Current
- Supervised daily operations of home health care services for client support.
- Oversaw daily operations of patient care services and caregiving staff to ensure quality care delivery.
- Coordinated staff schedules to ensure adequate coverage and service delivery.
- Trained new staff on protocols and best practices for patient care.
- Mediated conflicts and addressed concerns among staff and patients, fostering a supportive environment.
Caregiver
Cruz Personal Care Home
Devine
2015.11 - 2019.02
- Provided companionship and emotional support, enhancing residents' overall quality of life.
- Supported residents in daily living activities and personal hygiene tasks.
- Organized and led recreational activities, promoting social interaction among residents.
- Maintained clean, safe, and organized living environments for all residents.
- Handled light housekeeping tasks, including laundry and changing linens, ensuring a comfortable living environment for clients.
Education
Certificate - Medical Assistant
Career Point College
San Antonio, TX2010-12
Skills
- Patient care management
- Staff training
- Schedule coordination
- Multitasking
- Client relations
- Conflict resolution
- Effective communication
- Attention to detail
- Time management
- Active listening
References
- Mary Valenzuela 210-461-3946
- Selena Parker 210-209-0146
- Dora Gallegos 210-296-1574
Timeline
PHC Supervisor
Dogwood Home Health Care
2019.05 - Current
Caregiver
Cruz Personal Care Home
2015.11 - 2019.02
Certificate - Medical Assistant
Career Point College