April Pierce
Round Lake,IL
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
26
26
years of professional experience
Work History
Online Boutique Owner
LuLaRoe
06.2016 - Current
- Hosted successful pop-up events and participated in local markets to expand brand reach within the community.
- Described product and service details to customers to provide information on benefits and advantages.
- Enhanced customer satisfaction by providing timely and accurate information on products and services.
- Resolved customer complaints with empathy and professionalism, ensuring repeat business.
- Utilized time management strategies effectively while working remotely, balancing workload demands with personal responsibilities at home.
- Displayed excellent multitasking abilities, managing simultaneous tasks while maintaining a high level of accuracy and attention to detail.
Receptionist/Optician
Eye Boutique & Doctors Eye Clinic
09.2002 - 03.2006
- Steve Bernstein, Store Manager
- (Business was sold)
Assistant Manager
Cigarettes Cheaper
12.1999 - 09.2002
- (Store closed)
Assistant Manager
Hit or Miss
09.1999 - 12.1999
- Jenni Juliano, Store Manager
- (Location closed)
Assistant Manager
Famous Footwear
06.1998 - 09.1999
- Jenni Juliano, Store Manager
- (Store moved)
Education
High School Diploma -
Crystal Lake Central High School
Crystal Lake, IL06.1999
Skills
Windows
Microsoft Retail
Microsoft Word
Internet Explorer
Yahoo
Fashion Trend Awareness
Order Fulfillment
Online Advertising
Mobile App Management
Relationship Building
Customer Relations
Customer Service
Attention to Detail
Time Management
Problem-Solving
Multitasking
Problem-solving abilities
Multitasking Abilities
Reliability
Excellent Communication
Organizational Skills
Adaptability and Flexibility
Decision-Making
Customer Engagement
Personal Information
Hobbies: Computers, camping, teaching toddlers, movies, music, collecting
References
- Michelle Prange, Optician, (630) 923-1191
- Suzanne Guido, Web Content Editor, (815) 901-7832
- Terri Reineck, School District, (815) 260-7635
Timeline
Online Boutique Owner
LuLaRoe
06.2016 - Current
Receptionist/Optician
Eye Boutique & Doctors Eye Clinic
09.2002 - 03.2006
Assistant Manager
Cigarettes Cheaper
12.1999 - 09.2002
Assistant Manager
Hit or Miss
09.1999 - 12.1999
Assistant Manager
Famous Footwear
06.1998 - 09.1999
High School Diploma -
Crystal Lake Central High School
Similar Profiles
Toni Michelle MarquardtToni Michelle Marquardt
Lularoe Retailer at LuLaRoeLularoe Retailer at LuLaRoe
Reymundo SaavedraReymundo Saavedra
Corporate Events Coordinator at LuLaRoeCorporate Events Coordinator at LuLaRoe
Erica FarrellErica Farrell
Small Business Owner/Product Retailer, Network Marketing at LuLaRoeSmall Business Owner/Product Retailer, Network Marketing at LuLaRoe