Summary
Overview
Work History
Education
Skills
Websites
Additional Information
Timeline
Generic

Carrie Andreas

Edwardsville,IL

Summary

Seasoned Small Business Owner with 10+ years of experience in operations management, business strategy and financial management. Also a detail-oriented and knowledgeable Medical Office Assistant skilled at completing patient-facing and office-based tasks by applying strong multitasking and organizational abilities. Motivational, diplomatic and respectful of people from different backgrounds. History delivering exceptional service to customers and patients. Hardworking and reliable. Highly organized, proactive and punctual.

Seeking part-time employment to supplement the current instability of online retail. I

Overview

23
23
years of professional experience

Work History

Online Boutique Owner

CS Gems
09.2013 - Current
  • Cultivated loyal customer base by providing excellent customer service.
  • Managed daily operations of boutique store with $300K+ in annual sales.
  • Promoted business on social media platforms to maximize brand identity and generate revenue.
  • Kept records for production, inventory, income and expenses.


Chiropractic Office Assistant

Andreas Chiropractic Clinic
01.2004 - Current
  • Managed financial transactions accurately, reconciling day-to-day receipts from cash payments or insurance claims reimbursements.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Organized and maintained accurate patient records, ensuring that all necessary forms and documentation were up-to-date and properly filed.
  • Contributed to increased clinic revenue by skillfully handling insurance verification processes and obtaining pre-authorizations for treatments when necessary.

Research Technician

Washington University School of Medicine
01.2001 - 01.2005
  • Collected data and performed laboratory experiments using standards and protocols.
  • Aided senior leadership by creating and modifying procedures for continuous improvement.
  • Actively participated in lab meetings, sharing knowledge and expertise to foster a collaborative research atmosphere.
  • Used lab software to make edits and updates to computer entries in database.
  • Interpreted test results and determined need for retesting.
  • Used scientific method to assist colleagues and supervisors with experiments.

Education

Bachelor of Science - Biology

Southern Illinois University Edwardsville
Edwardsville, IL
12.2000

Skills

  • Microsoft Office
  • Verbal and Written Communication
  • Cost Control and Budgeting
  • Work Planning and Prioritization
  • Driven and Determined
  • Attention to Detail
  • Bookkeeping
  • Telephone Etiquette
  • Insurance Verification
  • Data Entry Efficiency
  • Patient Flow Management
  • Scheduling Appointments Management

Websites

Additional Information

  • Mother of 2 high school children
  • Married for 20 years
  • Singer in local bands

Timeline

Online Boutique Owner

CS Gems
09.2013 - Current

Chiropractic Office Assistant

Andreas Chiropractic Clinic
01.2004 - Current

Research Technician

Washington University School of Medicine
01.2001 - 01.2005

Bachelor of Science - Biology

Southern Illinois University Edwardsville

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Carrie Andreas