Matthew Powell
Salt Lake City,UT
Summary
Outgoing Recent high school Graduate pursuing flexible full time employment
Overview
3
3
years of professional experience
Work History
Customer Service
Lowe's
03.2024 - 05.2024
- Increased sales by providing exceptional customer service and product knowledge.
- Generated reports for customer service issues and repair records.
- Demonstrated excellent customer service skills, addressing concerns promptly and professionally.
- Displayed very good communication and customer service skills.
- Provided exceptional customer service to customers.
- Collaborated with team members to ensure seamless customer service experiences.
Customer Service Cashier
Kids Empire
08.2023 - 01.2024
- Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.
- Greeted customers and provided friendly customer service.
- Answered customers' questions and provided information on store procedures or policies.
- Maintained cleanliness and presentation of stock room and production floor.
- Welcomed customers, offering assistance to help find store items.
- Assisted co-workers with tasks as needed to ensure smooth operations of the store.
- Complied with all health and safety regulations while performing job duties.
- Answered incoming phone calls from customers regarding product availability or store locations.
- Recommended, selected, located, and obtained products to meet customer needs.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
- Greeted customers promptly and responded to questions.
- Completed day-to-day duties accurately and efficiently.
Courtesy Clerk
Smiths Food And Drug
10.2022 - 07.2023
- Assisted in unloading trucks containing incoming stock or supplies.
- Inspected customer bags to ensure no shoplifting occurred.
- Packaged or bagged purchases and assisted customers with in-vehicle loading.
- Worked as part of a team to meet daily goals for stocking shelves, cleaning.
- Oversaw collection shopping carts from parking lot to maintain clean, organized area.
Courtesy Clerk
Walmart
05.2021 - 08.2021
- Assisted in unloading trucks containing incoming stock or supplies.
- Packaged or bagged purchases and assisted customers with in-vehicle loading.
Education
Kearns High School
Kearns, UT05-2024
Skills
- Guest Services
- Merchandise Restocking
- Positive and Professional
- Customer Satisfaction
- Retail Merchandising
- Customer Service
Timeline
Customer Service
Lowe's
03.2024 - 05.2024
Customer Service Cashier
Kids Empire
08.2023 - 01.2024
Courtesy Clerk
Smiths Food And Drug
10.2022 - 07.2023
Courtesy Clerk
Walmart
05.2021 - 08.2021
Kearns High School