Ambitious individual with strong organizational and multitasking skills, as well as an aptitude for learning anything new, Ready to apply knowledge and skills to any challenge.
Overview
7
7
years of professional experience
Work History
Customer Service
Taffer's Tavern
05.2023 - Current
Handled calls promptly and with courteous professionalism.
Processed orders, service requests and applied information to customers.
Cross-sold and upsold products to customers based on solid understanding of current and forecasted needs.
Stocked and merchandised products at route locations, keeping every vendor well-supplied with enough product to meet forecasted sales level.
Customer Service
Tuscany Italian Restaurant
01.2018 - 02.2023
Operations Specialist
Lifetime Fitness
01.2017 - 06.2021
Trained, coached and mentored team members to foster a highly productive work environment.
Resolved customer service issues in a timely manner, ensuring customer satisfaction.
Monitored inventory levels, anticipating supply needs and placing orders when necessary.
Monitored current resource usage and projected future resource requirements, securing the necessary resources as required.