April Powell
San Antonio,TX
Overview
1
1
Certification
5
5
years of professional experience
Work History
Certified Pharmacy Technician
Methodist Hospital/HCA
10.2025 - Current
- Dispensed medications accurately following pharmacy protocols and safety guidelines.
- Assisted pharmacists in preparing and labeling prescriptions efficiently.
- Managed inventory levels to ensure medication availability and minimize waste.
- Processed prescription orders using pharmacy management software effectively.
- Maintained cleanliness and organization of pharmacy workspace for operational efficiency.
- Collaborated with healthcare professionals to optimize patient care outcomes.
- Trained new pharmacy technicians on proper procedures and best practices, ensuring consistent quality of service.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Completed paperwork, entering prescription and insurance or billing information into patient profiles.
- Counted, measured, and compounded medications following standard procedures.
- Assisted in preparation, distribution and storage of pharmaceuticals.
- Managed insurance billing and claims processing, streamlining the reimbursement process for patients and pharmacy.
- Proactively addressed potential conflicts or discrepancies within the pharmacy team to maintain a positive work environment.
- etc.
Certified Pharmacy Technician
OptumRx
05.2023 - 10.2025
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Assisted in preparation, distribution and storage of pharmaceuticals.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Resolved problems, improved operations, and provided exceptional service.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
- Trained new pharmacy technicians on operational procedures and safety protocols.
- Reviewed prescriptions for accuracy, identifying potential issues before fulfillment.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- etc.
Certified Pharmacy Technician
Walmart
06.2021 - 05.2023
- Coordinated verification and filling of more than daily prescriptions in high-volume pharmacy environment.
- Counted, measured, and compounded medications following standard procedures.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Communicated with prescribers to verify medication dosages, refill authorizations, and patient information.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
Reviewed and verified customer and insurance provider information.
Maintained drug inventory levels by ordering necessary medications and supplies. - Completed paperwork, entering prescription and insurance or billing information into patient profiles.
- Counted and labeled prescriptions with correct item and quantity.
- Provided patient education on medication usage and potential side effects.
- Collaborated with physicians to obtain necessary clinical information for prior authorization submissions.
- etc.
Education
Associate of Applied Science - Software Systems
San Antonio College
San Antonio, TXHigh School Diploma -
Theodore Roosevelt High School
San Antonio, TX05.2021
Skills
- Data entry
- Attention to detail
- Problem-solving skills
- Customer service
- Insurance billing
- Team collaboration
- Pharmaceutical calculations
- Workflow optimization
- Prescription interpretation
- Pharmacy and customer records management
- HIPAA regulations
- Manual and automated medication dispensing
- Inventory management
Certification
PTCB Certified Pharmacy Technician (CPhT)
Timeline
Certified Pharmacy Technician
Methodist Hospital/HCA
10.2025 - Current
Certified Pharmacy Technician
OptumRx
05.2023 - 10.2025
Certified Pharmacy Technician
Walmart
06.2021 - 05.2023
Associate of Applied Science - Software Systems
San Antonio College
High School Diploma -
Theodore Roosevelt High School