Summary
Overview
Work History
Education
Skills
Work Availability
Certification
Work Preference
Software
Timeline
Hi, I’m

April Reid

Vancouver,WA
April Reid

Summary

Customer-focused and versatile professional with a strong background in management, customer service, and cannabis handling. Skilled in team leadership, product education, compliance with state regulations, and strategic project management. Dedicated to enhancing customer experiences while fostering industry growth. Proficient in Microsoft Office Suite and experienced in operational efficiency within fast-paced environments. Adept at strategic planning, process improvement, and fostering a culture of accountability & excellence.

Overview

27
years of professional experience

Work History

Mary Jane’s House of Glass

Manager
10.2023 - 08.2024

Job overview

  • Managed daily operations of a retail store with a small team
  • Guided customers in selecting glass products and CBD items tailored to their needs
  • Handled scheduling, money management, and product inventory

Skörd Cannabis

Cannabis Handler
02.2023 - 07.2023

Job overview

  • Bucked and trimmed cannabis while ensuring quality control by inspecting for mold and other issues
  • Packaged cannabis buds and concentrates per WA State regulations
  • Maintained a clean, compliant workspace to support efficient operations

D and F Plumbing Heating and Cooling

Inbound Customer Service Representative
10.2022 - 02.2023

Job overview

  • Handled inbound calls and created customer accounts
  • Scheduled service appointments and coordinated with field technicians

H&R Block

Tax Manager & Preparer
11.2017 - 05.2019

Job overview

  • Led a team of three during tax season, preparing over 150 client returns annually

SeaWorld

Management Internship
05.2013 - 10.2013

Job overview

Walt Disney World

Management Internship
08.2012 - 05.2013

Job overview

Hollywood Video

Manager
12.2007 - 06.2008

Job overview

Jack in the Box

Manager
01.1998 - 01.2000

Job overview

Education

Portland Community College
Portland, OR

Cannabis Extraction & Product Development Specialist
11-2024

University Overview

Keller Graduate School of Management
Portland, OR

Master of Human Resource Management
01.2013

University Overview

DeVry University
Portland, OR

Bachelor of Science from Technical Management
01.2011

University Overview

Mt. Hood Community College
Gresham, OR

Associate of Applied Science from Office Management/Administrative Assistant
01.2008

University Overview

Skills

  • Cannabis Product Knowledge & Handling
  • Customer Education on CBD Products
  • Compliance with State Cannabis Regulations
  • Team Leadership & Staff Training
  • Inventory Management & Scheduling
  • Proficient in Microsoft Office Suite
  • Strong Written and Verbal Communication
  • Decision-making
  • Time management
  • Customer service
  • Complex Problem-solving
  • Goal setting
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Certification

  • Microsoft Office Specialist (MOS) Certification
  • Cannabis Extraction and Product Development Specialist

Work Preference

Work Type

Part Time

Work Location

HybridOn-Site

Important To Me

Work-life balanceCompany CultureFlexible work hoursTeam Building / Company Retreats401k matchStock Options / Equity / Profit Sharing4-day work weekHealthcare benefitsPersonal development programsCareer advancementPaid sick leavePaid time off

Software

Microsoft Office

Timeline

Manager
Mary Jane’s House of Glass
10.2023 - 08.2024
Cannabis Handler
Skörd Cannabis
02.2023 - 07.2023
Inbound Customer Service Representative
D and F Plumbing Heating and Cooling
10.2022 - 02.2023
Tax Manager & Preparer
H&R Block
11.2017 - 05.2019
Management Internship
SeaWorld
05.2013 - 10.2013
Management Internship
Walt Disney World
08.2012 - 05.2013
Manager
Hollywood Video
12.2007 - 06.2008
Manager
Jack in the Box
01.1998 - 01.2000
Keller Graduate School of Management
Master of Human Resource Management
DeVry University
Bachelor of Science from Technical Management
Mt. Hood Community College
Associate of Applied Science from Office Management/Administrative Assistant
Portland Community College
Cannabis Extraction & Product Development Specialist

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April Reid