Summary
Overview
Work History
Education
Skills
Timeline
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April Riddick

Waynesville,NC

Summary

Focused Sales Manager committed to motivating others and creating group performance by establishing goals and enforcing goal achievement. Determined individual with extensive background in Management Training, development, exceeding sales goals, and leading strong teams.

Overview

16
16
years of professional experience

Work History

Sales Team Manager

Belk, Inc
10.2018 - Current
  • Sales Team Manger for $13.5MM Store
  • Motivate, coach, and monitor metrics of Sales Team to exceed store goals
  • Prevention of store shrinkage
  • Participate in floor moves and visual merchandising of my departments to create a desirable shopping experience and increase sales
  • Provide superior customer service and reduce customer complaints in an effort to increase NPS Results
  • Attend WLP meetings to ensure overall organization, processes, and maintenance of store


Business Owner

Pristine Laundry and Linens
06.2011 - 07.2018
  • Designed, Launched, and Developed Residential and Commercial Laundry Business
  • Utilized Cold-calling, Marketing, and Networking for Business Expansion
  • Collaborated with Clients to Determine Needs and Optimal Business Solutions
  • Managed Quality Control and Negotiated Contracts with Plant Owners
  • Hired, Trained, and Mentored Contracted Employees. Managed Mobile Routes
  • Created and Maintained Website, Marketing, and Mastered Quickbooks/Taxes
  • Sold Business to Competition in 2018

Regional Senior AE

Fifth Third Processing Solutions/Vantiv
04.2008 - 06.2011
  • Attended Branch Meetings and Coordinated with Lines of Business in Bank to Leverage New and Existing Business
  • Participated in Trade Shows, Charity Events, and Networking Events to Expand Business
  • Created and Maintained Good Customer Relationships to Ensure Customer Retention and Foster Customer Referrals
  • Evaluated Financials, Presented Proposals, and Created Contracts
  • Continually educated on new software, processing and implementation

Education

Bachelor's - Business Management

University of Phoenix
Maitland, FL
2005

Skills

  • Coaching and Teamwork
  • Territory Sales Management
  • CRM Software
  • Business Development and Planning
  • Customer Service Oriented
  • Goal Oriented and Disciplined

Timeline

Sales Team Manager

Belk, Inc
10.2018 - Current

Business Owner

Pristine Laundry and Linens
06.2011 - 07.2018

Regional Senior AE

Fifth Third Processing Solutions/Vantiv
04.2008 - 06.2011

Bachelor's - Business Management

University of Phoenix

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April Riddick