April Riddick
Waynesville,NC
Summary
Focused Sales Manager committed to motivating others and creating group performance by establishing goals and enforcing goal achievement. Determined individual with extensive background in Management Training, development, exceeding sales goals, and leading strong teams.
Overview
16
16
years of professional experience
Work History
Sales Team Manager
Belk, Inc
2018.10 - Current
- Sales Team Manger for $13.5MM Store
- Motivate, coach, and monitor metrics of Sales Team to exceed store goals
- Prevention of store shrinkage
- Participate in floor moves and visual merchandising of my departments to create a desirable shopping experience and increase sales
- Provide superior customer service and reduce customer complaints in an effort to increase NPS Results
- Attend WLP meetings to ensure overall organization, processes, and maintenance of store
Business Owner
Pristine Laundry and Linens
2011.06 - 2018.07
- Designed, Launched, and Developed Residential and Commercial Laundry Business
- Utilized Cold-calling, Marketing, and Networking for Business Expansion
- Collaborated with Clients to Determine Needs and Optimal Business Solutions
- Managed Quality Control and Negotiated Contracts with Plant Owners
- Hired, Trained, and Mentored Contracted Employees. Managed Mobile Routes
- Created and Maintained Website, Marketing, and Mastered Quickbooks/Taxes
- Sold Business to Competition in 2018
Regional Senior AE
Fifth Third Processing Solutions/Vantiv
2008.04 - 2011.06
- Attended Branch Meetings and Coordinated with Lines of Business in Bank to Leverage New and Existing Business
- Participated in Trade Shows, Charity Events, and Networking Events to Expand Business
- Created and Maintained Good Customer Relationships to Ensure Customer Retention and Foster Customer Referrals
- Evaluated Financials, Presented Proposals, and Created Contracts
- Continually educated on new software, processing and implementation
Education
Bachelor's - Business Management
University of Phoenix
Maitland, FL2005
Skills
- Coaching and Teamwork
- Territory Sales Management
- CRM Software
- Business Development and Planning
- Customer Service Oriented
- Goal Oriented and Disciplined
Timeline
Sales Team Manager
Belk, Inc
2018.10 - Current
Business Owner
Pristine Laundry and Linens
2011.06 - 2018.07
Regional Senior AE
Fifth Third Processing Solutions/Vantiv
2008.04 - 2011.06
Bachelor's - Business Management
University of Phoenix