April Roberts
San Tan Valley,AZ
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
26
26
years of professional experience
Work History
Real Estate Agent
Real Broker, LLC
04.2024 - Current
- Developed strong relationships with mortgage brokers, attorneys, and other professionals to streamline the home buying process for clients.
- Advised clients on market conditions and property value for informed decision-making.
- Provided exceptional support during the negotiation process, advocating for clients'' best interests at all times.
Real Estate Agent
Exp Realty
11.2019 - 04.2024
- Strengthened professional reputation through consistently positive client reviews and referrals from satisfied customers.
- Reviewed and executed confidential documents, contracts and disclosures.
- Enhanced client experience by offering personalized consultations tailored to individual needs and preferences.
Hair Salon Owner
Self-employeed
06.2000 - 11.2019
- Developed a loyal clientele with exceptional communication skills and attention to detail.
- Resolved customer complaints effectively by demonstrating empathy, understanding their concerns, and finding suitable solutions that ensure satisfaction on both ends.
- Consulted with customers to assess needs and propose optimal solutions.
- Researched and evaluated current and potential products used by service staff.
Hairstylist
Hair Plus The Salon
04.1998 - 04.2000
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Collaborated with fellow stylists to create a positive work environment and share best practices.
- Educated customers on products to maximize benefits.
- Completed safety training and certifications to minimize risk of infection or injury to customers.
Education
Cosmetology Liscense - Cosmetoloty
Piedmont Beauty School
Spartanburg, SC04.1998
High School Diploma -
Jonesville High School, Jonesville, SC, US
Jonesville, SC05.1994
Skills
- Customer Support
- Empathy Display
- Call Management
- Documentation And Reporting
- Customer Needs Assessment
- Service Recommendations
- Problem-solving skills
- Resolving issues
- Gathering information
- Understanding Customer Needs
Timeline
Real Estate Agent
Real Broker, LLC
04.2024 - Current
Real Estate Agent
Exp Realty
11.2019 - 04.2024
Hair Salon Owner
Self-employeed
06.2000 - 11.2019
Hairstylist
Hair Plus The Salon
04.1998 - 04.2000
Cosmetology Liscense - Cosmetoloty
Piedmont Beauty School
High School Diploma -
Jonesville High School, Jonesville, SC, US
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