April Roberts
Butterball
105 Wildwood Court Goldsboro ,NC
30
years of professional experience
Dynamic Team Lead with a proven track record at Butterball, excelling in quality control and employee evaluation. Expertly trained teams on safety and operational standards, enhancing productivity and compliance. Known for conflict resolution and a strong customer focus, consistently driving results and maintaining high operational efficiency.
Work History
Team Lead
8 Months- Directed daily production workflows to maintain line efficiency and meet shift targets.
- Trained associates on safety procedures, GMP standards, and proper equipment operation.
- Monitored product quality to ensure compliance with USDA and food safety requirements.
- Coordinated staffing assignments to balance workload and support smooth shift execution.
- Resolved production issues promptly to minimize downtime and maintain output consistency.
- Communicated priorities with supervisors and team members to align work expectations.
- Reinforced clean, organized work areas to support safe and efficient operations.
Teamlead
4 Years 7 Months- Led sanitation crews, assigned daily routes, and monitored completion of cleaning assignments.
- Coordinated waste collection schedules to maintain timely service across assigned areas.
- Trained new staff on safety procedures, equipment use, and sanitation standards.
- Inspected work quality, corrected deficiencies, and enforced department cleanliness requirements.
- Communicated workflow updates to supervisors and resolved field issues quickly.
- Managed supply usage, tracked equipment condition, and requested needed replacements.
Assistant
7 Years 3 Months- Supervised daily restaurant operations, ensuring consistent service and food quality standards
- Trained team members on Arby's procedures, safety expectations, and customer service practices
- Coordinated shift tasks, improving workflow across front counter, drive-thru, and kitchen areas
- Monitored inventory levels and restocked supplies to support uninterrupted service
Shift Leader
13 Years 5 Months- Supervised front-line team during shifts, maintaining service pace and daily workflow consistency.
- Trained crew members on POS procedures, food preparation standards, and guest service expectations.
- Monitored food safety, sanitation, and product quality to support compliance with restaurant standards.
- Resolved guest concerns quickly while maintaining professional service and accurate order fulfillment.
Education
High School Diploma
Skills
Attention to detail
Conflict resolution
Customer focus
Coaching and mentoring
Quality control
Workplace safety
Schedule management
Complaint resolution
Production monitoring
Employee evaluation
Talent acquisition
Timeline
Team Lead
Butterball
03.2026 - CurrentRead More
Teamlead
Sanitation Department
10.2020 - 05.2025Read More
Assistant
Arbys Resturant
11.2012 - 02.2020Read More
Shift Leader
Arbys Resturant
08.1996 - 01.2010Read More
Wayne Community College
High School Diploma
Read More