April Rohde
Westfield
Summary
Enthusiastic Housekeeping Supervisor offering many years of hospitality experience. Hands-on manager and team leader dedicated to providing high-quality, efficient housekeeping operations in support of guest needs. Greets and assists guests with questions or problems to resolve situations to promote guest satisfaction while maintaining service within policy guidelines.
Overview
7
7
years of professional experience
1996
1996
years of post-secondary education
Work History
Housekeeping Manager
Staybridge Suites Hotel
Wisconsin Dells
05.2019 - Current
- Supervised daily housekeeping operations for guest rooms and public areas.
- Trained and mentored housekeeping staff on cleaning standards and procedures.
- Managed inventory of cleaning supplies and equipment for efficient operations.
- Conducted regular inspections to maintain high cleanliness standards throughout the hotel.
- Collaborated with front desk team to address guest requests and concerns promptly.
Education
Westfield High School
Westfield, WISkills
- Staff training
- Inventory management
- Quality inspections
- Cleaning procedures
Timeline
Housekeeping Manager
Staybridge Suites Hotel
05.2019 - Current
Westfield High School