April Schmidt
Henderson
Summary
Results-oriented Senior Sales Account Executive specializing in strategic account management and relationship building. Delivered tailored solutions that drive revenue growth and enhance customer loyalty. Excelled in negotiation and communication, consistently exceeding sales targets and fostering long-term partnerships.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Account Executive
Saia LTL Freight
Las Vegas
03.2023 - Current
- Cultivated client relationships through regular communication and follow-ups, enhancing client satisfaction and retention.
- Negotiated contracts and pricing terms to achieve mutually beneficial agreements with clients.
- Identified cross-selling opportunities within accounts, contributing to revenue growth and increased customer lifetime value.
- Prepared customized presentations for prospective clients, effectively addressing their specific needs and increasing engagement.
- Managed sales pipeline using CRM software to effectively track customer interactions.
- Analyzed sales data to refine strategies and enhance performance metrics.
- Conducted market research to identify new business opportunities and assess customer needs.
- Monitored industry trends and the competitive landscape to implement best practices.
Enterprise Account Executive
DHE
Las Vegas
12.2022 - 03.2023
- Executed targeted sales strategies to convert leads into customers.
- Built strong relationships with new and existing accounts to drive revenue growth.
- Increased revenue streams through effective cross-selling of products and services.
- Proposed customized solutions to enhance revenue potential for key accounts.
- Created competitive quotes to upsell products and services, boosting client engagement.
- Generated new contacts through strategic networking and cold calling, expanding client base.
- Leveraged CRM systems to organize sales data and customer insights efficiently.
- Achieved service level goals consistently, maintaining high standards of customer satisfaction.
Senior Account Manager
OnTrac Inc
Henderson
11.2017 - 12.2022
- Generated new business contacts through effective networking and cold calling techniques.
- Developed and maintained a pipeline of potential customers to enhance business opportunities.
- Collaborated with clients to analyze operations, identifying upselling opportunities for revenue growth.
- Negotiated terms of sales and service agreements to secure optimal pricing.
- Finalized quotes to efficiently complete transactions between vendors and customers.
- Analyzed trends in customer marketplaces, creating tailored solutions that supported sales growth.
- Formulated informed sales strategies based on analysis of consumer trends and market conditions.
- Worked autonomously with minimal supervision, ensuring consistent performance.
Terminal Manager
Central Freight Lines Inc.
Las Vegas
03.2016 - 11.2017
- Directed and coordinated activities of transport personnel responsible for loading, transporting, and offloading of product.
- Planned freight loads and coordinated with drivers to achieve accurate, timely delivery of products.
- Supervised, hired, trained, evaluated and motivated team of 15 drivers, 4 Sales Managers.
- Oversaw staff scheduling and training for optimal workforce performance.
- Monitored budget and operating metrics to identify and implement improvement processes.
- Implemented safety protocols ensuring compliance with industry standards and minimizing risk.
- Maintained working knowledge of federal, state and local rules and regulations and ensured that all personnel were in compliance with all applicable regulations and internal policies
Sales Account Manager
Central Freight Lines Inc.
Las Vegas
01.2010 - 03.2016
- Increased sales volume by securing high-revenue accounts in western territory.
- Engaged 8 to 10 customers to introduce new products and foster ongoing relationships.
- Developed tailored proposals for both new and repeat customers to enhance transactions.
- Negotiated pricing, terms of sale, and service agreements to optimize profitability.
- Consulted with clients post-sale to resolve issues and provide ongoing support.
- Resolved customer complaints promptly, improving satisfaction and refining operational strategies.
- Oversaw sales forecasting, goal-setting, and performance reporting for all accounts.
- Monitored market activities and quoted pricing to sustain healthy profit margins.
Education
Certificate of Technical Studies - Logistics And Supply Chain Management
ISCEA
Las Vegas, NV06-2015
Associate of Arts - Business Management
Diablo Valley College
Pleasant Hill, CASkills
- New business generation
- Sales negotiation and contract negotiation
- Quota and pipeline management
- Territory management
- Sales reporting and performance tracking
- Cold calling and retention strategies
- Business strategies and market research
- CRM software proficiency
- Analytical problem solving
- Networking expertise
- Time management
- Interpersonal communication and collaboration
Certification
- Account Management & Maintenance Certified
- Certified Freight Broker
- Logistics Management Certified
- Forklift Certified
Accomplishments
• Sales Award New Business Revenue
• Promoted to Terminal Manager
• Quality-focused Account Manager focused on driving sales maximizing profits.
• Supervised Team drivers, Staff members, Sales team
• Promoted to Terminal Manager
• Quality-focused Account Manager focused on driving sales maximizing profits.
• Supervised Team drivers, Staff members, Sales team
Timeline
Account Executive
Saia LTL Freight
03.2023 - Current
Enterprise Account Executive
DHE
12.2022 - 03.2023
Senior Account Manager
OnTrac Inc
11.2017 - 12.2022
Terminal Manager
Central Freight Lines Inc.
03.2016 - 11.2017
Sales Account Manager
Central Freight Lines Inc.
01.2010 - 03.2016
Certificate of Technical Studies - Logistics And Supply Chain Management
ISCEA
Associate of Arts - Business Management
Diablo Valley College