April Shapiro
LAFAYETTE,OR
Summary
Dedicated team contributor with strong organizational capabilities and effective task prioritization. Experienced in handling numerous projects at once while ensuring accuracy, and providing an engaging and compassionate customer experience. Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
7
7
years of professional experience
Work History
Team Lead
Wild Turkey Farm
01.2021 - 01.2025
- Trained new team members by relaying information on company procedures and safety requirements.
- Served as communication liaison between clients and management, ensuring an exceptional customer experience.
- Supported management with special projects in administration and events planning.
- Collaborated with other department leads to streamline workflows, improve interdepartmental coordination, and achieve business goals collectively.
Manager
River Run Equestrian Training Center
03.2022 - 03.2023
- Enhanced customer satisfaction by resolving concerns promptly, maintaining open lines of communication, and motivating employees to be productive and engaged in work.
- Maintained professional, organized, and safe environment for employees and clients.
- Developed and maintained mutually beneficial relationships with clients, suppliers, and practitioners.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
Administrative Assistant
Spence Media Group
03.2018 - 08.2018
- Performed financial record-keeping and expense documentation via QuickBooks.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and diligent data entry.
- Enhanced client websites and social media presence by creating and uploading original content, fostering community interaction.
Education
Bachelor of Science - Equine Studies
Post University
Waterbury, CTSkills
- Attention to detail
- Conflict resolution
- Customer focus
- Coaching and mentoring
Timeline
Manager
River Run Equestrian Training Center
03.2022 - 03.2023
Team Lead
Wild Turkey Farm
01.2021 - 01.2025
Administrative Assistant
Spence Media Group
03.2018 - 08.2018
Bachelor of Science - Equine Studies
Post University
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